Barista Evaluation Form for Malaysia

Barista Evaluation Form Template for Malaysia

This document serves as a standardized performance evaluation tool for baristas working in Malaysian food and beverage establishments, complying with Malaysian employment laws including the Employment Act 1955 and Food Act 1983. It provides a comprehensive framework for assessing technical coffee-making skills, customer service abilities, food safety compliance, and overall job performance. The form includes both quantitative ratings and qualitative feedback sections, enabling fair and thorough evaluation of barista performance while maintaining compliance with Malaysian labor regulations and food safety standards.

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What is a Barista Evaluation Form?

The Barista Evaluation Form is a critical human resource management tool designed for use in Malaysian food and beverage establishments to assess and document barista performance. This document should be used during regular performance reviews (typically quarterly or bi-annually) to evaluate baristas' technical skills, customer service abilities, and compliance with food safety regulations. The form aligns with Malaysian employment legislation, including the Employment Act 1955 and Food Act 1983, ensuring fair and standardized evaluation practices. It includes comprehensive assessment criteria covering drink preparation, equipment handling, customer interaction, and workplace safety, providing a basis for performance improvement, training needs identification, and career development decisions.

What sections should be included in a Barista Evaluation Form?

1. Employee Information: Basic details including name, employee ID, hire date, and evaluation period

2. Evaluator Information: Details of the supervisor/manager conducting the evaluation

3. Core Competencies Assessment: Evaluation of fundamental barista skills including coffee preparation, equipment operation, and drink recipe knowledge

4. Technical Skills: Detailed assessment of specific technical abilities such as grinding, tamping, extraction, and milk steaming

5. Customer Service Skills: Evaluation of customer interaction, communication, and service delivery

6. Food Safety & Hygiene: Assessment of compliance with food safety regulations and cleanliness standards

7. Workplace Safety: Evaluation of adherence to safety protocols and proper equipment handling

8. Overall Performance Rating: Summary score and general performance assessment

9. Comments & Feedback: Space for detailed feedback and specific examples

10. Action Plan: Development goals and improvement targets for the next period

11. Acknowledgment: Signatures of evaluator and employee confirming review completion

What sections are optional to include in a Barista Evaluation Form?

1. Team Leadership Skills: For senior baristas or shift leaders - evaluates ability to guide and support team members

2. Special Certifications: For recording and evaluating additional professional certifications or specialized training

3. Product Knowledge Assessment: Detailed evaluation of knowledge about special or seasonal menu items

4. Training Contribution: For baristas involved in training new team members

5. Cash Handling & POS Operation: For locations where baristas are responsible for transactions

What schedules should be included in a Barista Evaluation Form?

1. Skills Checklist: Detailed checklist of all required technical skills with specific criteria for each rating level

2. Performance Rating Scale: Explanation of the rating system and criteria for each performance level

3. Training Record: Summary of completed training modules and certifications

4. Previous Evaluation Summary: Overview of past performance evaluations for progress tracking

5. Development Plan Template: Structured template for creating action plans and setting development goals

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Malaysia

Publisher

Genie AI

Document Type

Evaluation Form

Cost

Free to use
Relevant Industries

Food and Beverage

Hospitality

Retail

Quick Service Restaurants

Hotels

Cafes and Coffee Shops

Restaurant Chains

Catering Services

Relevant Teams

Human Resources

Food and Beverage Operations

Training and Development

Quality Assurance

Customer Service

Operations Management

Store Operations

Relevant Roles

Barista

Senior Barista

Head Barista

Cafe Manager

Food and Beverage Manager

Training Manager

HR Manager

Operations Manager

Store Manager

Quality Assurance Manager

Shift Supervisor

Coffee Master

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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