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1. Parties: Identification of the service provider and recipient entities
2. Background: Context of the transaction necessitating the TSA, usually referring to the main transaction agreement
3. Definitions and Interpretation: Definitions of key terms and interpretation rules for the agreement
4. Services: Overview of the transition services to be provided
5. Service Standards: Required quality levels and performance standards for the services
6. Service Fees and Payments: Pricing, payment terms, and invoicing procedures
7. Term and Termination: Duration of the agreement and circumstances for early termination
8. Service Provider Personnel: Requirements and obligations regarding personnel providing the services
9. Transition and Knowledge Transfer: Process for transitioning services and transferring knowledge
10. Confidentiality: Protection of confidential information exchanged during the transition
11. Data Protection: GDPR and local data protection compliance requirements
12. Intellectual Property: Ownership and usage rights of IP during and after transition
13. Liability and Indemnification: Allocation of risks and responsibilities between parties
14. Force Majeure: Provisions for handling events beyond parties' reasonable control
15. Governing Law and Jurisdiction: Specification of Maltese law and jurisdiction
16. General Provisions: Standard boilerplate clauses including notices, amendments, etc.
1. Migration Plan: Detailed migration strategy and timeline - needed for complex service transitions
2. Asset Transfer: Provisions for transfer of physical or digital assets - include if assets are part of the transition
3. Third Party Contracts: Management of third-party contracts and licenses - needed if third-party relationships are involved
4. Business Continuity: Disaster recovery and business continuity requirements - important for critical services
5. Competition Compliance: Specific provisions ensuring compliance with competition laws - needed if parties are competitors
6. Tax Matters: Specific tax implications and responsibilities - include if complex tax considerations exist
7. Insurance: Specific insurance requirements - include for high-risk services
8. Security Requirements: Detailed security protocols - necessary for data-sensitive services
9. Exit Management: Detailed exit procedures - important for complex or critical services
1. Schedule 1 - Services Description: Detailed description of each service to be provided
2. Schedule 2 - Service Levels: Specific performance metrics and service level agreements
3. Schedule 3 - Fees and Charges: Detailed pricing structure and payment terms
4. Schedule 4 - Key Personnel: List of key personnel involved in service provision
5. Schedule 5 - Technical Requirements: Technical specifications and requirements for service delivery
6. Schedule 6 - Migration Timeline: Detailed timeline for service transition and migration
7. Schedule 7 - Contact Details: Contact information for key stakeholders and escalation procedures
8. Schedule 8 - Data Processing Agreement: GDPR-compliant data processing terms and procedures
9. Appendix A - Service Request Form: Template for requesting additional or modified services
10. Appendix B - Reports: Templates and requirements for regular service reporting
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