1. Service Levels: Specific performance metrics and standards, used when service quality needs precise measurement

2. Data Protection: Detailed GDPR compliance provisions, required when personal data processing is involved

3. Non-Compete: Restrictions on competitive activities, used when protecting market position is crucial

4. Insurance: Specific insurance requirements, important for high-risk or regulated services

5. Force Majeure: Provisions for unforeseeable circumstances, particularly relevant post-COVID

6. Anti-Corruption: Compliance with anti-corruption laws, important for government or regulated sector work

7. Assignment and Subcontracting: Rules for transferring rights or delegating services, needed for complex service arrangements

8. Dispute Resolution: Alternative dispute resolution procedures, useful for high-value or complex services

1. Schedule 1 - Scope of Services: Detailed breakdown of services covered by the retainer

2. Schedule 2 - Fee Schedule: Detailed fee structure, including rates for additional services

3. Schedule 3 - Service Levels: Specific performance metrics and measurement criteria

4. Schedule 4 - Key Personnel: List of key team members and their roles

5. Schedule 5 - Reports and Deliverables: Format and frequency of required reports and deliverables

6. Appendix A - Contact Details: Key contact information for both parties

7. Appendix B - Approved Subcontractors: List of pre-approved subcontractors if applicable