The Operational Resilience Policy serves as a critical governance document for organizations operating under Maltese jurisdiction, establishing frameworks to maintain operational resilience in line with both local and EU regulatory requirements. This policy becomes essential when organizations need to demonstrate robust risk management capabilities, especially in regulated sectors where MFSA oversight applies. The document includes detailed procedures for risk assessment, incident management, business continuity planning, and third-party risk management, all tailored to meet Malta's regulatory environment while aligning with broader EU requirements such as DORA. It is particularly relevant for organizations providing critical services, handling sensitive data, or operating in regulated sectors where operational resilience is paramount to maintaining regulatory compliance and business sustainability.
Operational Resilience Policy for Malta
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Key Requirements PROMPT example:
Operational Resilience Policy
"I need an Operational Resilience Policy for a Malta-based fintech company that processes payments, ensuring compliance with MFSA requirements and DORA, with particular emphasis on third-party risk management and scheduled implementation by March 2025."
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1. Purpose and Scope: Defines the objective of the policy and its application scope within the organization
2. Regulatory Framework and Compliance: Lists relevant regulations and standards the policy adheres to, including MFSA requirements and EU regulations
3. Definitions and Terminology: Defines key terms used throughout the policy, including technical and regulatory terminology
4. Governance and Oversight: Outlines roles, responsibilities, and accountability structures for operational resilience
5. Risk Assessment and Management: Details the approach to identifying, assessing, and managing operational resilience risks
6. Critical Business Services: Identifies and classifies critical business services and their impact tolerances
7. Business Continuity Management: Describes procedures for maintaining business continuity during disruptions
8. Incident Management and Response: Outlines procedures for detecting, responding to, and recovering from operational incidents
9. Third-Party Risk Management: Describes approach to managing operational resilience risks from third-party relationships
10. Testing and Assurance: Details requirements for testing operational resilience capabilities and controls
11. Reporting and Communication: Specifies internal and external reporting requirements and communication protocols
12. Review and Updates: States frequency and process for reviewing and updating the policy
1. Technology and Cyber Resilience: Detailed section on IT and cybersecurity resilience measures, recommended for organizations with significant digital operations
2. Data Protection and Privacy: Additional section focusing on operational resilience specific to data protection, recommended for organizations processing significant personal data
3. Financial Market Infrastructure: Specific section for financial institutions dealing with market infrastructure and payment systems
4. Remote Working Resilience: Section addressing operational resilience in remote working scenarios, relevant for organizations with significant remote operations
1. Impact Tolerance Metrics: Detailed metrics and thresholds for different business services and processes
2. Risk Assessment Templates: Standardized templates and methodologies for risk assessment
3. Incident Response Procedures: Detailed step-by-step procedures for different types of operational incidents
4. Business Continuity Plans: Detailed continuity plans for critical business services
5. Testing Schedule and Methodology: Annual testing calendar and detailed testing procedures
6. Key Stakeholder Contact List: Contact information for key internal and external stakeholders
7. Regulatory Reporting Templates: Templates for required regulatory reporting under MFSA and EU regulations
Authors
Relevant legal definitions
Operational Resilience
Critical Business Services
Impact Tolerance
Recovery Time Objective (RTO)
Recovery Point Objective (RPO)
Business Continuity
Disaster Recovery
Important Business Service
Material Outsourcing
Operational Risk
Third-Party Risk
Critical Third Party
Incident
Major Incident
Operational Disruption
Risk Appetite
Risk Tolerance
Control Framework
Business Impact Analysis
Crisis Management
Important Business Service
Service Level Agreement
Key Performance Indicator (KPI)
Key Risk Indicator (KRI)
Vulnerability
Threat
Critical Information Infrastructure
Significant Incident
Emergency Response
Business Unit
Mapping Exercise
Testing Program
Scenario Analysis
Stress Testing
Risk Assessment
Risk Matrix
Control Environment
Internal Control System
Governance Framework
Senior Management
Board of Directors
Regulated Entity
Competent Authority
MFSA
Important Function
Risk Management Framework
Self-Assessment
Control Testing
Incident Response Plan
Communication Protocol
Escalation Process
Service Provider
Critical Vendor
Business Process
Resource
Technology Asset
Data Asset
Recovery Strategy
Contingency Plan
Risk Event
Risk Register
Control Owner
Process Owner
Change Management
Security Event
Monitoring System
Reporting Framework
Critical Business Services
Impact Tolerance
Recovery Time Objective (RTO)
Recovery Point Objective (RPO)
Business Continuity
Disaster Recovery
Important Business Service
Material Outsourcing
Operational Risk
Third-Party Risk
Critical Third Party
Incident
Major Incident
Operational Disruption
Risk Appetite
Risk Tolerance
Control Framework
Business Impact Analysis
Crisis Management
Important Business Service
Service Level Agreement
Key Performance Indicator (KPI)
Key Risk Indicator (KRI)
Vulnerability
Threat
Critical Information Infrastructure
Significant Incident
Emergency Response
Business Unit
Mapping Exercise
Testing Program
Scenario Analysis
Stress Testing
Risk Assessment
Risk Matrix
Control Environment
Internal Control System
Governance Framework
Senior Management
Board of Directors
Regulated Entity
Competent Authority
MFSA
Important Function
Risk Management Framework
Self-Assessment
Control Testing
Incident Response Plan
Communication Protocol
Escalation Process
Service Provider
Critical Vendor
Business Process
Resource
Technology Asset
Data Asset
Recovery Strategy
Contingency Plan
Risk Event
Risk Register
Control Owner
Process Owner
Change Management
Security Event
Monitoring System
Reporting Framework
Clauses
Purpose and Objectives
Scope and Application
Regulatory Compliance
Governance Structure
Roles and Responsibilities
Risk Assessment
Risk Management
Critical Business Services
Impact Tolerance
Business Continuity
Disaster Recovery
Incident Management
Crisis Management
Third Party Management
Outsourcing
Technology and Systems
Cybersecurity
Data Protection
Testing and Validation
Training and Awareness
Documentation Requirements
Reporting Requirements
Communication Protocols
Monitoring and Review
Audit and Assurance
Change Management
Performance Measurement
Escalation Procedures
Record Keeping
Compliance Monitoring
Quality Control
Resource Management
Vendor Management
Emergency Response
Business Impact Analysis
Control Framework
Risk Appetite
Regulatory Reporting
Policy Review
Amendment Procedures
Scope and Application
Regulatory Compliance
Governance Structure
Roles and Responsibilities
Risk Assessment
Risk Management
Critical Business Services
Impact Tolerance
Business Continuity
Disaster Recovery
Incident Management
Crisis Management
Third Party Management
Outsourcing
Technology and Systems
Cybersecurity
Data Protection
Testing and Validation
Training and Awareness
Documentation Requirements
Reporting Requirements
Communication Protocols
Monitoring and Review
Audit and Assurance
Change Management
Performance Measurement
Escalation Procedures
Record Keeping
Compliance Monitoring
Quality Control
Resource Management
Vendor Management
Emergency Response
Business Impact Analysis
Control Framework
Risk Appetite
Regulatory Reporting
Policy Review
Amendment Procedures
Relevant Industries
Financial Services
Banking
Insurance
Investment Services
Gaming
Healthcare
Telecommunications
Information Technology
Critical Infrastructure
Professional Services
Payment Services
Transportation and Logistics
Energy
Manufacturing
Relevant Teams
Risk Management
Information Security
Operations
Compliance
Internal Audit
Legal
Information Technology
Business Continuity
Quality Assurance
Process Excellence
Data Protection
Human Resources
Vendor Management
Corporate Governance
Relevant Roles
Chief Executive Officer
Chief Risk Officer
Chief Information Security Officer
Chief Operations Officer
Chief Technology Officer
Head of Compliance
Risk Manager
Business Continuity Manager
Information Security Manager
Operations Manager
Quality Assurance Manager
Audit Manager
Legal Counsel
Data Protection Officer
IT Infrastructure Manager
Process Excellence Manager
Find the exact document you need
Operational Resilience Policy
A comprehensive operational resilience framework aligned with Maltese and EU regulatory requirements, providing guidance on risk management and business continuity.
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