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1. Parties: Identification and details of the service provider and client
2. Background: Context of the agreement and relationship between parties
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of services covered under the retainer
5. Term and Renewal: Duration of the agreement and renewal provisions
6. Retainer Fee and Payment Terms: Monthly fee, payment schedule, and invoicing details
7. Service Provider's Obligations: Key responsibilities and commitments of the service provider
8. Client's Obligations: Key responsibilities and commitments of the client
9. Confidentiality: Protection of confidential information and trade secrets
10. Data Protection: GDPR compliance and data handling procedures
11. Intellectual Property: Ownership and usage rights of IP created during service provision
12. Termination: Conditions and process for ending the agreement
13. Liability and Indemnification: Limitation of liability and indemnification provisions
14. Force Majeure: Provisions for unforeseen circumstances and force majeure events
15. Governing Law and Jurisdiction: Confirmation of Maltese law application and jurisdiction
16. Execution: Signature blocks and execution requirements
1. Service Levels: Include when specific performance metrics or service levels need to be maintained
2. Additional Services: Include when there's a need to specify services outside the retainer scope
3. Key Personnel: Include when specific individuals are crucial to service delivery
4. Insurance: Include when specific insurance requirements need to be maintained
5. Non-Compete: Include when restrictions on competition are necessary
6. Assignment: Include when transfer of rights needs to be specifically addressed
7. Audit Rights: Include when client requires right to audit service provider's work
8. Compliance with Laws: Include when specific regulatory compliance needs to be addressed
1. Schedule 1 - Scope of Services: Detailed breakdown of services included in the retainer
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, including any variable components
3. Schedule 3 - Service Levels: Specific performance metrics and service level requirements
4. Schedule 4 - Key Personnel: Details of key team members and their roles
5. Appendix A - Data Processing Agreement: GDPR-compliant data processing terms
6. Appendix B - Contact Details: Key contacts and communication protocols
Services
Retainer Fee
Term
Commencement Date
Renewal Period
Service Hours
Business Day
Confidential Information
Deliverables
Force Majeure Event
Intellectual Property Rights
Key Personnel
Personal Data
Service Level Requirements
Additional Services
Applicable Law
Client Materials
Client Representative
Service Provider Representative
Monthly Report
Service Credits
Termination Notice
VAT
Working Hours
Data Protection Laws
GDPR
Permitted Purpose
Professional Standards
Service Location
Territory
Emergency Support
Response Time
Acceptance Criteria
Change Request
Invoice Period
Appointment
Term and Duration
Services
Service Levels
Payment Terms
Invoicing
Performance Standards
Obligations
Warranties
Representations
Confidentiality
Data Protection
Intellectual Property
Non-Compete
Non-Solicitation
Liability
Indemnification
Insurance
Force Majeure
Termination
Assignment
Variation
Notices
Severability
Entire Agreement
Third Party Rights
Waiver
Governing Law
Jurisdiction
Dispute Resolution
Compliance
Audit Rights
Record Keeping
Personnel
Subcontracting
Legal Services
Consulting
Marketing and Advertising
IT Services
Financial Services
Professional Services
Business Advisory
Creative Services
Management Consulting
Accounting Services
Public Relations
Digital Services
Legal
Finance
Business Development
Sales
Operations
Procurement
Compliance
Account Management
Client Services
Administration
Chief Executive Officer
Managing Director
Legal Counsel
Business Development Manager
Account Manager
Finance Director
Operations Manager
Procurement Manager
Contract Manager
Sales Director
Professional Consultant
Agency Director
Business Owner
Compliance Officer
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Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it