Master Framework Agreement for Malta

Master Framework Agreement Template for Malta

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Master Framework Agreement

"I need a Master Framework Agreement governed by Maltese law for my IT services company to provide cloud hosting and maintenance services to multiple EU customers, with specific provisions for data protection and service level agreements, to be implemented by March 2025."

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What is a Master Framework Agreement?

The Master Framework Agreement serves as the primary governing document for establishing long-term business relationships between parties operating under Maltese law. It is particularly useful for situations where parties anticipate multiple future transactions or ongoing services and want to avoid negotiating terms repeatedly. This agreement type typically includes comprehensive terms covering ordering procedures, service standards, pricing mechanisms, risk allocation, and compliance requirements. It's designed to work within Malta's legal framework while accommodating international business practices and EU regulations. The document provides flexibility to add specific services or goods through subsequent work orders or statements of work, while maintaining consistent overarching terms. It's commonly used in both domestic Maltese business operations and international commercial relationships where Maltese law is chosen as the governing law.

What sections should be included in a Master Framework Agreement?

1. Parties: Identification and details of the contracting parties, including registered addresses and company registration numbers

2. Background: Context of the agreement, relationship between parties, and general purpose of the framework

3. Definitions and Interpretation: Comprehensive definitions of terms used throughout the agreement and rules of interpretation

4. Structure and Scope: Overview of how the framework agreement operates and its scope, including the process for creating subsidiary agreements

5. Term and Termination: Duration of the agreement, renewal provisions, and circumstances for termination

6. Ordering Process: Procedures for placing and accepting orders under the framework

7. Prices and Payment: General pricing principles, payment terms, and invoicing requirements

8. Performance Standards: General standards applicable to all services/goods provided under the framework

9. Warranties and Representations: Standard warranties and representations made by each party

10. Liability and Indemnification: Allocation of risks, limitation of liability, and indemnification obligations

11. Confidentiality: Protection of confidential information exchanged under the agreement

12. Intellectual Property: Ownership and usage rights of intellectual property

13. Data Protection: GDPR compliance and data processing obligations

14. Force Majeure: Provisions for handling events beyond parties' reasonable control

15. Governing Law and Jurisdiction: Confirmation of Maltese law governance and jurisdiction for disputes

16. General Provisions: Standard boilerplate clauses including notices, amendments, and severability

What sections are optional to include in a Master Framework Agreement?

1. Compliance with Laws: Detailed compliance obligations - include when dealing with regulated industries or cross-border activities

2. Insurance: Specific insurance requirements - include when services/goods involve significant risks

3. Security Requirements: IT or physical security standards - include when dealing with sensitive information or facilities access

4. Personnel Requirements: Specific staff qualifications or vetting - include when services involve on-site work or professional services

5. Environmental Compliance: Environmental standards and obligations - include when activities have environmental impact

6. Anti-Corruption and Sanctions: Detailed anti-corruption provisions - include for international business or public sector contracts

7. Change Control: Formal process for changes to services/goods - include for complex or technical services

8. Service Credits: Performance-based credits system - include when specific performance metrics are crucial

9. Parent Company Guarantee: Guarantee from parent company - include when subsidiary's financial strength is insufficient

What schedules should be included in a Master Framework Agreement?

1. Schedule 1 - Services/Goods Description: Template for detailed description of services or goods to be provided under the framework

2. Schedule 2 - Pricing Structure: Detailed pricing mechanisms, rates, and calculation methods

3. Schedule 3 - Service Levels: Detailed performance standards and measurement criteria

4. Schedule 4 - Order Form Template: Standard form for placing orders under the framework

5. Schedule 5 - Change Control Procedure: Detailed process for implementing changes to services/goods

6. Schedule 6 - Key Personnel: List of key personnel and their roles (if applicable)

7. Schedule 7 - Data Processing Agreement: Detailed data protection obligations and procedures

8. Schedule 8 - Business Continuity Plan: Required business continuity and disaster recovery measures

9. Appendix A - Contact Details: Key contacts and notice details for both parties

10. Appendix B - Technical Requirements: Specific technical standards and requirements

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

Information Technology

Professional Services

Manufacturing

Financial Services

Telecommunications

Healthcare

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Retail

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Software and Technology

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Relevant Teams

Legal

Procurement

Commercial

Finance

Operations

Compliance

Risk Management

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Sales

Supply Chain

Project Management

Contract Administration

Relevant Roles

Legal Counsel

Commercial Director

Procurement Manager

Contract Manager

Chief Financial Officer

Chief Operating Officer

Business Development Manager

Compliance Officer

Risk Manager

Operations Director

Supply Chain Manager

Account Executive

Sales Director

Project Manager

General Counsel

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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