Master Framework Agreement for Malta
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Master Framework Agreement
"I need a Master Framework Agreement governed by Maltese law for my IT services company to provide cloud hosting and maintenance services to multiple EU customers, with specific provisions for data protection and service level agreements, to be implemented by March 2025."
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1. Parties: Identification and details of the contracting parties, including registered addresses and company registration numbers
2. Background: Context of the agreement, relationship between parties, and general purpose of the framework
3. Definitions and Interpretation: Comprehensive definitions of terms used throughout the agreement and rules of interpretation
4. Structure and Scope: Overview of how the framework agreement operates and its scope, including the process for creating subsidiary agreements
5. Term and Termination: Duration of the agreement, renewal provisions, and circumstances for termination
6. Ordering Process: Procedures for placing and accepting orders under the framework
7. Prices and Payment: General pricing principles, payment terms, and invoicing requirements
8. Performance Standards: General standards applicable to all services/goods provided under the framework
9. Warranties and Representations: Standard warranties and representations made by each party
10. Liability and Indemnification: Allocation of risks, limitation of liability, and indemnification obligations
11. Confidentiality: Protection of confidential information exchanged under the agreement
12. Intellectual Property: Ownership and usage rights of intellectual property
13. Data Protection: GDPR compliance and data processing obligations
14. Force Majeure: Provisions for handling events beyond parties' reasonable control
15. Governing Law and Jurisdiction: Confirmation of Maltese law governance and jurisdiction for disputes
16. General Provisions: Standard boilerplate clauses including notices, amendments, and severability
1. Compliance with Laws: Detailed compliance obligations - include when dealing with regulated industries or cross-border activities
2. Insurance: Specific insurance requirements - include when services/goods involve significant risks
3. Security Requirements: IT or physical security standards - include when dealing with sensitive information or facilities access
4. Personnel Requirements: Specific staff qualifications or vetting - include when services involve on-site work or professional services
5. Environmental Compliance: Environmental standards and obligations - include when activities have environmental impact
6. Anti-Corruption and Sanctions: Detailed anti-corruption provisions - include for international business or public sector contracts
7. Change Control: Formal process for changes to services/goods - include for complex or technical services
8. Service Credits: Performance-based credits system - include when specific performance metrics are crucial
9. Parent Company Guarantee: Guarantee from parent company - include when subsidiary's financial strength is insufficient
1. Schedule 1 - Services/Goods Description: Template for detailed description of services or goods to be provided under the framework
2. Schedule 2 - Pricing Structure: Detailed pricing mechanisms, rates, and calculation methods
3. Schedule 3 - Service Levels: Detailed performance standards and measurement criteria
4. Schedule 4 - Order Form Template: Standard form for placing orders under the framework
5. Schedule 5 - Change Control Procedure: Detailed process for implementing changes to services/goods
6. Schedule 6 - Key Personnel: List of key personnel and their roles (if applicable)
7. Schedule 7 - Data Processing Agreement: Detailed data protection obligations and procedures
8. Schedule 8 - Business Continuity Plan: Required business continuity and disaster recovery measures
9. Appendix A - Contact Details: Key contacts and notice details for both parties
10. Appendix B - Technical Requirements: Specific technical standards and requirements
Authors
Affiliate
Agreement
Applicable Law
Business Day
Charges
Commencement Date
Confidential Information
Control
Customer
Customer Data
Data Protection Laws
Deliverables
Dispute
Effective Date
Force Majeure Event
Good Industry Practice
Group
Initial Term
Intellectual Property Rights
Key Personnel
Laws
Losses
Material Breach
Order
Parent Company
Performance Standards
Personal Data
Personnel
Purchase Order
Regulatory Authority
Renewal Term
Representatives
Services
Service Levels
Site
Specification
Statement of Work
Subsidiary Agreement
Supplier
Term
Territory
Third Party
Working Day
Work Order
VAT
Liability Cap
Change Control Procedure
Emergency
Exit Plan
Framework
Goods
Insolvency Event
Insurance Policies
Milestone
Notice
Project
Quality Standards
Records
Security Requirements
Service Credits
Service Provider
Software
Subcontractor
Technical Requirements
Termination Date
Testing
Variation
Warranty Period
Anti-Bribery and Corruption
Assignment and Subcontracting
Audit Rights
Authority
Business Continuity
Change Control
Charges and Payment
Compliance with Laws
Confidentiality
Conflict of Interest
Data Protection
Dispute Resolution
Documentation
Environmental Compliance
Force Majeure
Further Assurance
Governing Law and Jurisdiction
Health and Safety
Indemnification
Insurance
Intellectual Property Rights
Key Personnel
Liability
Modern Slavery
Non-Solicitation
Notices
Order Process
Parent Company Guarantee
Performance Standards
Personnel
Quality Assurance
Record Keeping
Relationship Management
Reporting
Security
Service Credits
Service Levels
Severability
Site Access
Step-In Rights
Survival
Suspension Rights
Term and Termination
Third Party Rights
Training
Variations
Waiver
Warranties and Representations
Whole Agreement
Information Technology
Professional Services
Manufacturing
Financial Services
Telecommunications
Healthcare
Construction
Retail
Energy
Transportation and Logistics
Consulting Services
Software and Technology
Engineering Services
Legal
Procurement
Commercial
Finance
Operations
Compliance
Risk Management
Business Development
Sales
Supply Chain
Project Management
Contract Administration
Legal Counsel
Commercial Director
Procurement Manager
Contract Manager
Chief Financial Officer
Chief Operating Officer
Business Development Manager
Compliance Officer
Risk Manager
Operations Director
Supply Chain Manager
Account Executive
Sales Director
Project Manager
General Counsel
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