A Complaint Letter About Food Quality is a formal document used when consumers encounter issues with food products or services in Hong Kong. It serves as an official record of complaint and typically includes detailed information about the food product, nature of the quality issue, date of purchase, and impact on the consumer. The document should comply with Hong Kong's regulatory framework, particularly the Food Safety Ordinance (Cap. 612) and Public Health and Municipal Services Ordinance (Cap. 132). This type of letter is crucial for initiating formal complaint procedures, documenting food safety concerns, and seeking appropriate remediation from food establishments. It can be used for various situations ranging from restaurant meals to packaged food products, and may be directed to businesses, manufacturers, or relevant regulatory authorities.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Your data doesn't train Genie's AI
You keep IP ownership of your docs
1. Sender's Details: Full name, address, contact information, and any relevant customer reference numbers
2. Recipient's Details: Name of the food establishment, full address, and department/person responsible for handling complaints
3. Date of Purchase: Clear statement of when the food item was purchased or consumed
4. Product Details: Specific description of the food item(s) in question, including brand names, batch numbers if available
5. Description of Issue: Detailed explanation of the quality problems found with the food
6. Impact Statement: Description of how the quality issue affected you or others
7. Action Requested: Clear statement of what resolution you are seeking (refund, replacement, investigation, etc.)
8. Response Timeline: Specification of when you expect to receive a response
1. Previous Communications: Include if there have been prior attempts to resolve the issue
2. Health Impact: Include if the food quality issue resulted in any health problems
3. Witness Statement: Include if others were present and witnessed the quality issue
4. Legal References: Include if you need to reference specific food safety regulations or consumer protection laws
5. Social Media Presence: Include if the issue has gained attention on social media platforms
1. Proof of Purchase: Receipt or invoice showing the purchase details
2. Photographic Evidence: Pictures of the food quality issues
3. Medical Reports: If applicable, any medical documentation related to health impacts
4. Communication Records: Copies of any previous emails, messages, or call logs regarding the complaint
5. Product Packaging: Photos or scans of packaging showing relevant dates, batch numbers, etc.
Find the exact document you need
Security Company Contract
A Hong Kong law-governed agreement for the provision of security services, establishing terms between security providers and clients.
Download
Letter To Complain About Non Delivery Of Goods
A formal letter under Hong Kong law to complain about non-delivered goods and demand resolution, including order details and specific remedial requests.
Download
Complaint Letter To Supplier For Defective Product
A formal complaint letter template for defective products under Hong Kong law, designed to address product quality issues with suppliers while maintaining legal compliance.
Download
Consumer Arbitration Agreement
A Hong Kong-compliant arbitration agreement template for business-to-consumer disputes, balancing efficient dispute resolution with consumer protection requirements.
Download
Complaint Letter Phrases
A standardized collection of professional phrases for drafting complaint letters in Hong Kong, ensuring legal compliance and effective communication of grievances.
Download
Complaint Letter For No Response
A formal complaint letter under Hong Kong jurisdiction addressing lack of response from a business or service provider, documenting communication attempts and requesting resolution.
Download
Complaint Letter For Faulty Car
A Hong Kong-compliant formal complaint letter template for addressing faulty vehicle issues, based on local consumer protection laws.
Download
Complaint Letter Environmental Pollution
A formal complaint letter addressing environmental pollution issues under Hong Kong's environmental protection laws, documenting violations and requesting remedial action.
Download
Complaint Letter Against Neighbour
A formal complaint document used in Hong Kong to address and document grievances against neighboring residents, serving as an initial step in the dispute resolution process.
Download
Adjustment Letter For Poor Service
A Hong Kong law-governed formal letter acknowledging service deficiencies and outlining specific remedial actions or compensations to address substandard service delivery.
Download
Definitive Merger Agreement
A Hong Kong law-governed agreement detailing the terms and conditions for combining two companies through a merger, including transaction structure, price, and regulatory compliance requirements.
Download
Complaint Letter Missing Goods
A formal complaint letter template for missing goods situations in Hong Kong, aligned with local ordinances and business practices.
Download
Complaint Letter For Neighbour Noise
A formal noise complaint letter template for addressing neighbor noise issues under Hong Kong law and regulations.
Download
Complaint Letter About Exam
A formal complaint letter regarding examination issues, structured according to Hong Kong educational and administrative requirements.
Download
Noise Complaint Letter
A formal letter used in Hong Kong to document and address noise disturbances under Hong Kong's Noise Control Ordinance.
Download
Last Day Of Employment Letter
A formal letter under Hong Kong law confirming an employee's last day of employment and detailing final employment arrangements.
Download
Inform Candidate Not Selected
A Hong Kong-compliant formal letter informing a job candidate that they have not been selected for a position, while maintaining professional standards and legal requirements.
Download
Complaint Letter For Expired Product
A formal complaint letter regarding expired products under Hong Kong consumer protection laws, detailing the issue and seeking appropriate remedies.
Download
Cease And Desist Property Letter
A formal legal notice under Hong Kong law demanding immediate cessation of unauthorized property use or interference with property rights.
Download
Water Invoice
A Hong Kong-compliant water consumption billing document detailing usage, charges, and payment terms under local waterworks regulations.
Download
Complaint Letter To Building Management
A formal complaint letter to building management in Hong Kong, documenting property-related issues and requesting specific remedial actions under Hong Kong property management regulations.
Download
Complaint Letter About Insufficient Water Supply
A formal complaint letter template for insufficient water supply issues in Hong Kong, designed to comply with local Water Supplies Department requirements and regulations.
Download
Complaint Letter About Disrespectful Employee
A formal complaint letter regarding employee misconduct under Hong Kong employment law, documenting disrespectful behavior and requesting management intervention.
Download
Official Complaint Letter
A formal document used in Hong Kong to register official complaints against organizations or businesses, following local legal requirements and formatting guidelines.
Download
Letter Of Complaint To Social Services
A formal complaint document used in Hong Kong's social services system to report and seek resolution for issues related to social welfare services or administration.
Download
Resolution To Remove Board Member
A Hong Kong law-governed corporate resolution documenting the formal removal of a director from a company's board of directors.
Download
Pet Sale Contract
A Hong Kong-law governed contract for the sale and purchase of pets, ensuring compliance with local animal welfare and trading regulations.
Download
Vehicle Sell Agreement
A Hong Kong law-governed agreement documenting the sale and transfer of ownership of a motor vehicle between parties, including essential terms and conditions.
Download
Complaint Letter For Train Delay
A formal complaint letter regarding train delays in Hong Kong's MTR system, seeking resolution under Hong Kong law and MTR service guidelines.
Download
Complaint Letter For Delay In Delivery Of Goods
A formal complaint letter used in Hong Kong business context to address delayed delivery of goods and seek appropriate remedies under Hong Kong law.
Download
Complaint Letter About Travel Agency
A Hong Kong-compliant formal complaint letter template for addressing travel agency disputes under local consumer protection and travel industry regulations.
Download
Complaint Letter About Manager Attitude
A formal complaint letter regarding manager conduct in Hong Kong workplaces, structured according to local employment laws and regulations.
Download
Complaint Letter About Cleaning Services
A Hong Kong-compliant formal complaint letter template for addressing unsatisfactory cleaning services and requesting remedial action.
Download
Complaint Letter To Store Manager
A formal complaint letter to a store manager under Hong Kong jurisdiction, documenting customer grievances and requesting specific resolution actions.
Download
Complaint Letter For Water Leakage
A formal complaint letter for addressing water leakage issues in Hong Kong properties, following local building regulations and legal requirements.
Download
Complaint Letter For Online Shopping
A formal complaint letter template for online shopping disputes in Hong Kong, structured according to local consumer protection laws.
Download
Complaint Letter For Food Quality In Canteen
A formal complaint letter regarding canteen food quality issues, structured according to Hong Kong regulatory requirements and business correspondence standards.
Download
Letter Of Complaint For Missing Goods
A formal complaint document used in Hong Kong to report and seek resolution for goods that were ordered but not received, aligned with Hong Kong commercial law requirements.
Download
Complaint Letter For Damaged Clothes
A Hong Kong-compliant formal complaint letter template for addressing damaged clothing items, structured according to local consumer protection laws.
Download
Complaint Letter For Bad Product
A formal complaint letter for defective products under Hong Kong consumer protection laws, detailing product issues and requesting resolution.
Download
Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)
.png)