Law Office Intake Form Template for England and Wales

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Key Requirements PROMPT example:

Law Office Intake Form

Need a Law Office Intake Form for our new private client practice that includes enhanced AML checks and capacity assessment sections, compliant with 2025 SRA guidelines and suitable for high-net-worth individuals.

Document background
The Law Office Intake Form serves as a crucial first step in establishing a solicitor-client relationship within the jurisdiction of England and Wales. This document is essential for gathering comprehensive client information, conducting conflict checks, and ensuring compliance with regulatory requirements including the SRA Code of Conduct, Money Laundering Regulations, and data protection laws. Law firms use this form to standardize their client onboarding process, maintain consistent records, and demonstrate due diligence in client acceptance procedures.
Suggested Sections

1. Personal Information: Basic client details including name, contact information, and date of birth

2. Matter Details: Nature of legal issue and relevant background information

3. Identity Verification: Documentation requirements for AML compliance

4. Financial Information: Details for conflict checking and billing purposes

5. Privacy Notice: GDPR-compliant information about data processing

Optional Sections

1. Disability Accommodations: Additional section for clients requiring special assistance or accommodations

2. Language Preferences: Section for interpreter requirements and preferred communication language for non-native English speakers

3. Emergency Contacts: Section for alternative contact details, particularly relevant for vulnerable clients or complex matters

Suggested Schedules

1. Identity Documents Checklist: List of acceptable ID documents for verification

2. Fee Schedule: Standard fee structures and payment terms

3. Client Care Information: Details about firm's complaint procedure and service standards

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Industries

UK GDPR and Data Protection Act 2018: Primary legislation governing the collection, processing, and storage of personal data in the UK. Essential for ensuring compliant handling of client information in the intake form.

Legal Services Act 2007: Framework legislation regulating the provision of legal services in England and Wales, including requirements for client care and professional standards.

SRA Codes of Conduct: Professional conduct regulations for both firms and solicitors, establishing requirements for client engagement and service delivery.

Money Laundering Regulations 2017: Regulations requiring legal professionals to conduct client due diligence and verify identity, including the Money Laundering, Terrorist Financing and Transfer of Funds Regulations.

Proceeds of Crime Act 2002: Legislation concerning money laundering prevention and reporting requirements for legal professionals.

Equality Act 2010: Legislation ensuring non-discriminatory practices in service provision and client intake procedures.

Mental Capacity Act 2005: Legal framework for assessing and dealing with clients who may lack capacity to make decisions or provide instructions.

Law Society Guidelines: Professional body practice notes and guidelines providing practical guidance on client intake and matter handling.

Professional Indemnity Insurance Requirements: Regulatory requirements for insurance coverage that influence information gathering and risk assessment in client intake.

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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