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1. Parties: Identification of the insurer/underwriter and the coverholder, including their regulatory status and authorizations
2. Background: Context of the agreement, relationship background, and general purpose
3. Definitions: Definitions of key terms used throughout the agreement
4. Appointment and Scope: Terms of appointment, territory, and classes of business covered
5. Authority and Limitations: Specific powers granted and their limitations, including maximum limits and excluded risks
6. Duties and Responsibilities: Key obligations of both parties, including reporting, record-keeping, and compliance requirements
7. Premium and Commission: Premium handling, commission structures, and payment terms
8. Claims Handling: Claims procedures, authority levels, and reporting requirements
9. Compliance and Regulatory: Regulatory compliance obligations, including German insurance law requirements
10. Data Protection: GDPR compliance and data handling requirements
11. Records and Reporting: Record keeping obligations and reporting requirements
12. Audit and Inspection: Rights of audit and inspection by the insurer
13. Confidentiality: Confidentiality obligations and permitted disclosures
14. Term and Termination: Duration, renewal, and termination provisions
15. Post-Termination Obligations: Obligations surviving termination
16. General Provisions: Standard legal provisions including governing law, jurisdiction, and notices
1. Sub-Delegation: Required if the coverholder is permitted to delegate authority to third parties
2. IT Systems and Security: Required if specific IT systems or security protocols are mandated
3. Service Levels: Include when specific performance metrics are required
4. Business Continuity: Required for critical business relationships
5. Anti-Money Laundering: Required if the coverholder handles client money
6. Marketing and Branding: Include when the coverholder will use the insurer's branding
7. Training Requirements: Required when specific staff training or qualifications are mandatory
1. Schedule A - Classes of Business: Detailed list of authorized insurance classes and products
2. Schedule B - Authority Limits: Detailed financial and risk acceptance limits
3. Schedule C - Commission Schedule: Detailed commission rates and payment terms
4. Schedule D - Reporting Requirements: Templates and timeframes for required reports
5. Schedule E - Claims Handling Procedures: Detailed claims handling procedures and authority levels
6. Schedule F - Service Levels: Specific performance metrics and targets
7. Appendix 1 - Policy Wording Templates: Approved policy wordings and endorsements
8. Appendix 2 - Document Templates: Standard forms and documents to be used
9. Appendix 3 - Contact Details: Key contacts and escalation procedures
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