1. Service Level Agreement (SLA): Include when specific performance metrics and penalties need to be defined

2. Equipment and Materials: Include when physical equipment or materials are provided as part of the service

3. Training and Support: Include when the service includes customer training or ongoing support

4. Insurance Requirements: Include when specific insurance coverage is required from either party

5. Compliance with Standards: Include when industry-specific standards or certifications apply

6. Security Requirements: Include when handling sensitive data or accessing customer systems

7. Subcontracting: Include when service provider may need to engage subcontractors

8. Change Management: Include when service scope or terms may need frequent modifications

1. Schedule A - Service Specifications: Detailed technical specifications of services

2. Schedule B - Fee Schedule: Detailed breakdown of fees, rates, and charges

3. Schedule C - Service Levels: Specific performance metrics and service level requirements

4. Schedule D - Support Services: Details of support services, response times, and escalation procedures

5. Appendix 1 - Data Processing Agreement: Specific terms for handling personal data in compliance with privacy laws

6. Appendix 2 - Security Standards: Detailed security requirements and protocols

7. Appendix 3 - Contact Information: Key contacts and escalation matrix for both parties