A Complaint Letter To Post Office For Non Delivery Of Parcel is a formal document used when postal items fail to reach their intended destination through Canada Post's delivery system. This document is essential for creating a formal record of the complaint and initiating the investigation process under Canadian postal regulations. It should be used when regular tracking inquiries and initial customer service contacts have failed to resolve the delivery issue. The letter must include specific details such as tracking numbers, dates, and package descriptions, adhering to the requirements set forth in the Canada Post Corporation Act and Canadian Postal Service Charter. This type of complaint letter is particularly important for both personal and business contexts, as it often serves as the first step in the formal dispute resolution process and may be necessary for insurance claims or legal proceedings if the matter remains unresolved.

1. Sender's Contact Information: Full name, address, phone number, and email of the complainant

2. Date: Current date of writing the complaint letter

3. Recipient's Information: Post office branch address and, if available, name of the postmaster or manager

4. Subject Line: Clear indication that this is a complaint regarding non-delivery of parcel with tracking number

5. Parcel Details: Tracking number, shipping date, expected delivery date, and description of package contents

6. Complaint Description: Clear chronological account of the issue, including dates of shipping, tracking history, and attempted follow-ups

7. Previous Contact Attempts: Details of any previous attempts to resolve the issue, including dates and reference numbers

8. Requested Resolution: Clear statement of what action you want the post office to take

9. Closing: Professional closing with expected timeframe for response and your signature