Genie AI vs Creatio

✅ AI-superpowered contract drafting, collaboration & review

✅ No-code/low-code platform for business process automation; unified CRM for marketing, sales and service; flexible case management

✅ Lawyer-supported AI and ML at the core of the platform

❓ Some AI capabilities for predictive scoring, next best action recommendations, but not focused on document AI or legal-specific AI applications

✅ Enterprise-grade security measures in place

✅ Data encryption in transit and at rest

✅ Compliant with major security standards, ISO27001 and SOC2

✅ SOC 2 Type II, ISO 27001, GDPR compliant

✅ You own the IP of your data. We don't train our models on your data. None of our partners train their models on your data.

✅ Regional data centers available for data sovereignty requirements

❓ Multiple authentication options (coming soon) (request this feature)

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✅ Single sign-on (SSO), multi-factor authentication, LDAP integration

✅ Granular user permissions and access control features (document level, project level, organization level, party level)

✅ Granular role-based permissions and access controls

✅ Compliant with GDPR and other privacy regulations

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✅ GDPR, CCPA, and other major privacy regulations

✅ Industry-leading AI-assisted contract drafting capabilities (all expected provisions and sections over 20 pages)

❌ No specialized legal document drafting capabilities

✅ Built-in real-time collaboration features just like Office365 or Google Docs (No need to download your red-lined version, and make it editable, then send it on - it's all doable within Genie)

✅ Collaborative workspaces, commenting, and task assignment features

✅ Powerful AI-driven contract analysis, red/amber/green flag reviews every clause (industry-leading improvements coming in 2025)

❌ No specialized contract review functionality

✅ Manage your projects and organise your own template and clause library

✅ No-code/low-code platform for business process automation; unified CRM for marketing, sales and service; flexible case management

❓ No 'dumb' automated workflows. Agentic workflows coming in 2025

✅ Robust workflow and approval management with visual process designer

✅ Full numbering support + AI auto-styling and formatting (coming soon)

❌ Not designed for complex legal document formatting

❓ Not integrated with legal and business tools beyond full .docx compatibility. If you can use a word doc with it, you can use Genie with it.

✅ Extensive marketplace with 400+ ready-to-use applications, templates, and integrations

❓ Just export to .docx and use your existing provider (request this feature)

✅ Integration with third-party e-signature providers like DocuSign

✅ Company and user level reporting and analytics (on request)

✅ Comprehensive dashboards, reports, and analytics capabilities

✅ AI-powered document assembly

❓ Basic document generation templates but not specialized for complex legal documents

✅ Market-leading AI-powered document editing: Ask Genie to edit your styling, reformat a table, or suggestion new clause text. As tracked changes, and private per party. Genie assists with and automates entire workflows, it doesn't just produce text responses.

❌ No AI-powered document editing capabilities

❓ Top-level AI Legal Research available as AI chat within the legal document, some prompting required (request this feature)

❌ No legal research integration

✅ Negotiation tools for multi-party clause-by-clause agreements

❌ No tools specifically designed for contract negotiation

❓ No advanced data extraction or OCR capabilities (request this feature)

✅ Offers data capture and extraction capabilities for business documents, but not specialized for legal documents

✅ Mobile-optimised Web App

✅ Native mobile applications for iOS and Android

❓ Coming soon (request this feature)

✅ Pre-built integrations with major cloud storage providers

✅ Community clause library available for creating modular contracts

❌ No legal clause library

Coming soon - ✅ A library of your private clauses usable only by your legal team

❌ No capability to create or maintain clause libraries

✅ Community template library available to create modular contracts

❓ Marketplace with some business document templates, but not legal-focused

✅ Bring your own library of private templates usable only by your legal team, within Genie

✅ Ability to create and store custom document templates

✅ Seamless integration with Microsoft Word, full styling, tables, formatting compatibility

❓ Basic Microsoft Word integration but not specialized for legal document creation

✅ No known issues (Pre-formatted templates, consistent formatting, tables, cross-version compatibility)

❓ Some users report challenges with complex document formatting requirements

✅ Generally positive reviews

❓ Some users mention steep learning curve, implementation complexity, and customization challenges

✅ Multiple support channels available including phone, whatsapp, email and live chat

✅ Multiple support channels available (email, chat, phone, portal)

✅ Available with our custom plans

✅ Available for enterprise customers

✅ For our custom plans, get setup within 3 days with a guided onboarding plan

❓ Structured implementation process that typically takes several weeks

✅ Established AI-focused legal tech company

✅ 2011 (Previously known as bpm'online until 2019)

✅ Founded in 2017, deep AI integration from inception. A thick layer built with AI specialists and senior lawyers to ensure the models produce high quality legally customised outputs

✅ Native cloud platform with desktop synchronization capabilities

✅ Our AI models are built using proprietary intelligence and research supported by UCL, Imperial College London and Oxford University. Rigorous testing process to ensure the outputs are accurate

✅ Over 110,000 companies have registered to use the Genie platform in total, including 11 FTSE100 firms, 20 Global200 firms, a number of top US banks, and two of the ‘big four’ UK supermarket chains.

✅ Used by thousands of customers across 100+ countries worldwide

✅ 3rd party and proprietary AI models

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✅ Cloud-based (SaaS)

✅ Suitable for in-house legal, law firms, and SMEs

✅ Mid-sized and enterprise businesses across multiple industries including financial services, manufacturing, and professional services

✅ Built as a platform which is versatile across various industries. Focus areas are construction, manufacturing, consultancy and legal services.

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✅ Financial services, manufacturing, retail, professional services

✅ 120+ jurisdictions including the UK, California, Texas, India, Australia, South Africa, Singapore, France, and Germany.

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✅ Global presence with offices in Boston, London, and various international locations

✅ Generous free plan. Transparent subscription plans to suit different needs. Custom plans for orgs handling more than 10 documents per month.

❓ Subscription-based pricing starting at approximately $25-$60 per user per month, depending on product and features

✅ Offers SLAs for custom plans, specifics not public

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✅ 99.9% uptime guarantee for enterprise clients

✅ Fortnightly legal prompt training sessions from ex-Clifford Chance Legal Engineers;

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There's also an active Slack community (join now)

Community & events: ✅ Active global user community; annual ACCELERATE conference; regular webinars and online events; Creatio Academy for educationTraining: ✅ Comprehensive Creatio Academy with certifications, documentation, and video tutorialsPrompt Training: ❌ No specialized legal prompt engineering training

Self-Serve: ✅ 1-click, no email address required, no card required
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Sales: ✅ 2-3 weeks from pilot to full team adoption

Self-serve: ❓ Free trial available but requires registration and setupSales: ❓ Typically 1-3 months from purchase to full implementation

✅ Simple 3-step process: try with your document, explore your scenarios, receive 360° assessment

✅ 1-2 weeks from agreement to full implementation

Pilot: ❓ Formal pilot process typically required for enterprise deploymentsImplementation Timeline: ❓ Implementation typically takes 1-3 months depending on complexity

✅ Consultative, transparent pricing, no hard selling

❓ Traditional enterprise sales cycle with demonstrations and consultative selling

✅ Firefish reduced contract review time by 50%, from 2.5 hrs to 1.25 hrs per document, saving 15+ hrs weekly per person

✅ UNIQA Insurance Group reduced processing time by 30% and increased customer satisfaction by 25%

✅ Average 60% time savings on contract drafting; 50% reduction in review cycles; ROI typically 3x cost

✅ Metrics focus on sales efficiency, customer service improvements, and workflow automation savi