Service Provision Agreement Template for Belgium

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Key Requirements PROMPT example:

Service Provision Agreement

"I need a Service Provision Agreement under Belgian law for my IT company to provide cloud hosting and maintenance services to a healthcare provider, with specific emphasis on GDPR compliance and data security requirements, to commence from March 1, 2025."

Document background
The Service Provision Agreement serves as a foundational document for establishing professional service relationships under Belgian law. It is primarily used when one party (the service provider) agrees to provide specific professional services to another party (the client) for compensation. This document is essential for businesses operating in Belgium or choosing Belgian law as their governing law, as it incorporates necessary provisions to comply with Belgian Civil Code requirements, EU regulations (particularly GDPR), and Belgian commercial law principles. The agreement typically includes detailed service specifications, performance metrics, payment terms, liability limitations, and termination conditions, while addressing key aspects such as intellectual property rights, confidentiality, and data protection obligations.
Suggested Sections

1. Parties: Identification and details of the service provider and the client, including full legal names, registration numbers, and registered addresses

2. Background: Context of the agreement and brief description of the parties' business relationship and intentions

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of the services to be provided, including any specific requirements or standards

5. Term and Termination: Duration of the agreement, renewal terms, and circumstances under which either party may terminate

6. Fees and Payment Terms: Pricing structure, payment schedule, invoicing requirements, and late payment consequences in accordance with Belgian law

7. Service Provider's Obligations: Key responsibilities and commitments of the service provider, including quality standards and delivery timeframes

8. Client's Obligations: Key responsibilities of the client, including cooperation requirements and provision of necessary information or resources

9. Intellectual Property Rights: Ownership and usage rights of pre-existing and newly created intellectual property

10. Confidentiality: Protection and handling of confidential information exchanged between parties

11. Data Protection: GDPR compliance measures and data processing obligations

12. Liability and Indemnification: Limitations of liability and indemnification obligations under Belgian law

13. Force Majeure: Circumstances excusing performance and related procedures

14. General Provisions: Standard clauses including notices, assignment, severability, and entire agreement

15. Governing Law and Jurisdiction: Confirmation of Belgian law as governing law and jurisdiction for disputes

Optional Sections

1. Service Levels: Include when specific performance metrics and service levels need to be monitored and maintained

2. Change Control: Include for long-term or complex services where scope changes are likely to be needed

3. Insurance: Include when specific insurance coverage requirements need to be maintained

4. Personnel: Include when specific personnel requirements or qualifications are crucial to service delivery

5. Audit Rights: Include when client requires rights to audit service provider's performance or compliance

6. Business Continuity: Include for critical services requiring disaster recovery and business continuity planning

7. Anti-Corruption: Include when dealing with public sector or high-risk jurisdictions

8. Non-Solicitation: Include to prevent poaching of staff between parties

9. Security Requirements: Include when services involve sensitive information or systems access

10. Exit Management: Include for complex services requiring detailed transition arrangements at termination

Suggested Schedules

1. Schedule 1 - Service Description: Detailed technical specifications and scope of the services

2. Schedule 2 - Service Levels: Detailed performance metrics, measurement methods, and remedies

3. Schedule 3 - Charges: Detailed pricing structure, rates, and payment terms

4. Schedule 4 - Client Dependencies: Detailed list of client-provided resources, information, or assistance

5. Schedule 5 - Data Processing Agreement: GDPR-compliant data processing terms and details

6. Schedule 6 - Contact Details: Key personnel and contact information for both parties

7. Schedule 7 - Change Control Procedure: Detailed process for requesting and implementing changes

8. Appendix A - Form of Change Order: Template for documenting agreed changes to services

9. Appendix B - Security Requirements: Detailed security protocols and requirements

10. Appendix C - Required Insurance Coverage: Specific insurance types and coverage levels required

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

Information Technology

Professional Services

Management Consulting

Financial Services

Business Process Outsourcing

Healthcare Services

Engineering Services

Marketing and Advertising

Facilities Management

Education and Training

Research and Development

Telecommunications

Relevant Teams

Legal

Procurement

Operations

Commercial

Finance

Compliance

Risk Management

Service Delivery

Business Development

Sales

Account Management

Contract Administration

Relevant Roles

Legal Counsel

Contract Manager

Procurement Manager

Operations Director

Business Development Manager

Project Manager

Chief Operating Officer

Commercial Director

Compliance Officer

Risk Manager

Service Delivery Manager

Account Manager

Chief Financial Officer

General Counsel

Sales Director

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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