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Transition Services Agreement
"I need a Transition Services Agreement under Austrian law for our software company's carve-out of its cybersecurity division, where we'll provide IT infrastructure, HR, and accounting services to the buyer for 18 months starting March 2025, with strict data protection requirements."
1. Parties: Identification of the service provider and recipient, including full legal names and addresses
2. Background: Context of the agreement, typically referencing the main transaction necessitating the TSA
3. Definitions and Interpretation: Key terms used throughout the agreement, including Service Periods, Service Levels, Charges
4. Services Scope: Detailed description of services to be provided, referencing specific service schedules
5. Service Standards: Quality levels, performance metrics, and service level requirements
6. Charges and Payment: Fee structure, payment terms, invoicing procedures, and cost adjustments
7. Term and Termination: Duration of services, extension options, and termination rights
8. Service Provider Obligations: Key responsibilities and commitments of the service provider
9. Service Recipient Obligations: Requirements and responsibilities of the service recipient
10. Governance and Reporting: Management structure, reporting requirements, and escalation procedures
11. Data Protection and Security: Compliance with GDPR and Austrian data protection requirements
12. Confidentiality: Protection of confidential information exchanged during service provision
13. Intellectual Property: Ownership and usage rights of IP involved in service delivery
14. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements
15. Force Majeure: Handling of events beyond reasonable control
16. Dispute Resolution: Process for resolving disputes under Austrian law
17. General Provisions: Standard boilerplate clauses including notices, amendments, and governing law
1. Migration and Knowledge Transfer: Details of transition process and knowledge sharing - include when services require significant knowledge transfer
2. Personnel and Subcontractors: Rules regarding key personnel and use of subcontractors - include when specific staff or third parties are critical
3. Business Continuity: Disaster recovery and business continuity requirements - include for critical services
4. Audit Rights: Rights to audit service provision and compliance - include for regulated industries or critical services
5. Insurance: Specific insurance requirements - include for high-risk services
6. Anti-Corruption Compliance: Anti-bribery and corruption provisions - include for international services or public sector involvement
7. Exit Management: Detailed exit process and handover requirements - include for complex services
1. Schedule 1 - Services Description: Detailed description of each service category to be provided
2. Schedule 2 - Service Levels: Specific performance metrics and service level requirements
3. Schedule 3 - Charges: Detailed pricing structure, rates, and payment terms
4. Schedule 4 - Governance Procedures: Detailed procedures for service management and oversight
5. Schedule 5 - Key Personnel: List of key personnel from both parties involved in service delivery
6. Schedule 6 - Technical Requirements: Technical specifications and requirements for service delivery
7. Schedule 7 - Data Processing Agreement: GDPR-compliant data processing terms and procedures
8. Schedule 8 - Exit Plan: Detailed procedures for service transition at termination
9. Appendix A - Contact Details: Key contacts for both parties and escalation procedures
10. Appendix B - Form of Reports: Templates for required service reports and documentation
Authors
Additional Services
Affiliated Company
Agreement
Austrian Data Protection Laws
Background IP
Base Services
Business Day
Charges
Commencement Date
Confidential Information
Contract Year
Control
Data Protection Laws
Deliverables
Dispute
Effective Date
Emergency
Exit Period
Exit Plan
Force Majeure Event
GDPR
Good Industry Practice
Governance Procedures
Group
Initial Term
Intellectual Property Rights
Key Personnel
Knowledge Transfer
Material Breach
Migration Plan
Notice
Parent Company
Personal Data
Personnel
Project Manager
Related Agreements
Renewal Period
Representatives
Service Credits
Service Failure
Service Hours
Service Level Agreement
Service Provider
Service Recipient
Services
Subcontractor
Term
Termination Date
Transition Period
VAT
Working Hours
Service Levels
Charges and Payment
Term and Duration
Performance Standards
Knowledge Transfer
Personnel
Subcontracting
Data Protection
Confidentiality
Intellectual Property
Liability
Indemnification
Insurance
Force Majeure
Termination Rights
Exit Management
Business Continuity
Audit Rights
Governance
Anti-Corruption
Competition Law
Assignment and Transfer
Amendments
Notices
Entire Agreement
Severability
Third Party Rights
Dispute Resolution
Governing Law and Jurisdiction
Counterparts
Language
Relationship of Parties
Compliance with Laws
Tax
Warranties
Records and Reporting
Change Control
Security Requirements
Staff Transfer
Manufacturing
Technology
Financial Services
Healthcare
Retail
Energy
Telecommunications
Professional Services
Real Estate
Transportation and Logistics
Pharmaceuticals
Consumer Goods
Industrial Products
Media and Entertainment
Education
Legal
Operations
Finance
Information Technology
Human Resources
Procurement
Risk and Compliance
Project Management Office
Business Development
Strategy
Commercial
Integration Management
Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
General Counsel
Head of Legal
Corporate Lawyer
Transition Manager
Integration Director
Operations Director
IT Director
HR Director
Procurement Manager
Project Manager
Business Unit Head
Finance Director
Commercial Director
Risk Manager
Compliance Officer
Service Delivery Manager
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