Document background
The Retainer Contract is essential for businesses and professionals operating in Austria who wish to establish long-term service relationships with their clients. This document is commonly used when a client requires regular access to professional services and wants to secure availability and priority attention from the service provider. The contract, governed by Austrian law, typically includes detailed provisions about service scope, fee structures, reporting requirements, and termination rights. It's particularly relevant for professional service providers who offer ongoing support or regular services to their clients. The agreement ensures compliance with Austrian legal requirements, including the ABGB (Austrian Civil Code) and, where applicable, the KSchG (Consumer Protection Act). The Retainer Contract helps prevent misunderstandings by clearly defining the nature of services, response times, communication channels, and payment terms, while also addressing important aspects such as liability limitations and confidentiality obligations.
