Order Form Terms And Conditions Template for Austria

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Key Requirements PROMPT example:

Order Form Terms And Conditions

"I need Order Form Terms and Conditions for my B2B manufacturing business in Austria, selling industrial equipment to other businesses, with specific focus on installation services and extended warranty terms, to be implemented by March 2025."

Document background
Order Form Terms and Conditions are essential for any business operating in Austria that sells products or services, whether through physical stores, online platforms, or direct sales channels. This document serves as the foundational agreement governing all sales transactions, incorporating Austrian legal requirements including the ABGB, UGB, and where applicable, consumer protection regulations. The terms and conditions cover crucial aspects such as order acceptance, pricing, payment methods, delivery terms, warranty rights, and liability limitations. They are particularly important for establishing clear procedures for order processing, managing customer expectations, and ensuring legal compliance. The document should be regularly reviewed and updated to reflect changes in Austrian legislation, business practices, and company policies.
Suggested Sections

1. Parties: Identification of the seller/supplier and the customer, including full legal names, addresses, and registration details where applicable

2. General Provisions: Scope of application and acceptance of these terms and conditions

3. Definitions: Key terms used throughout the document including 'Order', 'Products', 'Services', 'Delivery', etc.

4. Order Process: Steps for placing orders, order confirmation process, and when a binding contract is formed

5. Prices and Payment Terms: Pricing details, payment methods, due dates, and consequences of late payment

6. Delivery Terms: Delivery timeframes, shipping costs, transfer of risk, and delivery obligations

7. Warranty and Returns: Standard warranty terms according to Austrian law, return policy, and process for defective goods

8. Liability and Limitations: Scope of liability, limitation of liability where legally permitted, and force majeure provisions

9. Data Protection: Basic data protection and privacy provisions in compliance with Austrian DSG and GDPR

10. Governing Law and Jurisdiction: Specification of Austrian law as governing law and competent courts

Optional Sections

1. Consumer Rights: Additional protections and withdrawal rights for B2C transactions as required by KSchG - include when dealing with consumers

2. Digital Content: Specific provisions for digital products or services - include when selling digital goods or providing online services

3. Installation Services: Terms regarding installation or assembly of products - include when offering installation services

4. Retention of Title: Extended retention of title clauses - particularly relevant for B2B transactions with payment terms

5. Intellectual Property: IP rights and licensing terms - include when selling or licensing intellectual property

6. Export Controls: Export restriction provisions - include when dealing with international sales or restricted goods

7. Service Level Agreement: Performance standards and metrics - include when offering ongoing services

Suggested Schedules

1. Price List: Current pricing information and any volume-based discounts

2. Product Specifications: Detailed technical specifications or descriptions of products/services

3. Return Form: Standard form for processing returns and withdrawals (mandatory for B2C)

4. Delivery Zones: Breakdown of delivery areas and associated costs/timeframes

5. Warranty Certificate: Detailed warranty terms and conditions where extended warranty is offered

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Relevant Industries

Retail

E-commerce

Manufacturing

Technology

Consumer Goods

Professional Services

Industrial Equipment

Software and Digital Products

Electronics

Home and Garden

Fashion and Apparel

Food and Beverage

Construction Materials

Medical Supplies

Automotive Parts

Relevant Teams

Legal

Sales

Commercial

Operations

Customer Service

Compliance

Risk Management

E-commerce

Supply Chain

Business Development

Contract Administration

Relevant Roles

Legal Counsel

Commercial Director

Sales Manager

E-commerce Manager

Business Development Manager

Compliance Officer

Operations Manager

Customer Service Manager

Supply Chain Manager

Contract Administrator

Risk Manager

Chief Legal Officer

Chief Commercial Officer

Procurement Manager

General Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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