Engagement Agreement Template for Austria

1. Non-Competition: Restrictions on competitive activities, used when the service provider may have access to sensitive business information

2. Service Levels: Specific performance metrics and standards, included when quantifiable service levels are necessary

3. Subcontracting: Terms governing the use of subcontractors, included when subcontracting may be needed

4. Force Majeure: Provisions for unforeseen circumstances, particularly relevant in long-term engagements

5. Assignment: Rules regarding transfer of rights and obligations, important for larger organizations

6. Dispute Resolution: Alternative dispute resolution procedures, useful for complex engagements

7. Personnel: Requirements for specific personnel or qualifications, relevant when key individuals are critical to the engagement

1. Schedule 1 - Detailed Service Description: Comprehensive breakdown of services, deliverables, and timelines

2. Schedule 2 - Fee Schedule: Detailed fee structure, rates, and payment terms

3. Schedule 3 - Service Levels and KPIs: Specific performance metrics and measurement criteria

4. Schedule 4 - Data Processing Agreement: GDPR-compliant data processing terms and procedures

5. Schedule 5 - Key Personnel: Details of key team members and their roles

6. Appendix A - Required Insurance Coverage: Specific insurance requirements and minimum coverage levels

7. Appendix B - Compliance Requirements: Industry-specific compliance requirements and standards