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Commissioned Data Processing Agreement
"I need a Commissioned Data Processing Agreement for our Austria-based healthcare software company that will be processing patient data on behalf of multiple hospitals, with strict security requirements and the possibility of transferring data to our backup servers in Switzerland, to be implemented by March 2025."
1. Parties: Identification of the data controller and data processor, including full legal names and registration details
2. Background: Context of the processing relationship and purpose of the agreement
3. Definitions: Key terms used in the agreement, including GDPR-specific terminology
4. Subject Matter and Duration: Scope of processing activities and duration of the agreement
5. Nature and Purpose of Processing: Detailed description of processing activities and their intended purposes
6. Type of Personal Data and Categories of Data Subjects: Specification of personal data types and affected individuals
7. Obligations and Rights of the Controller: Controller's responsibilities, including instructions and monitoring rights
8. Processor's Obligations: Core processor duties including security measures, confidentiality, and subprocessing rules
9. Technical and Organizational Measures: Security measures implemented to ensure appropriate data protection
10. Sub-processing: Rules and procedures for engaging sub-processors
11. Data Subject Rights: Processor's assistance in responding to data subject requests
12. Data Breach Notification: Procedures and timeframes for reporting data breaches
13. Audit Rights: Controller's rights to audit and processor's obligations to demonstrate compliance
14. Data Return and Deletion: Obligations regarding data handling upon agreement termination
15. Liability and Indemnification: Allocation of responsibilities and liability between parties
16. Termination: Conditions and procedures for ending the agreement
17. Governing Law and Jurisdiction: Specification of Austrian law application and jurisdictional matters
1. International Data Transfers: Required when personal data will be transferred outside the EEA, including appropriate transfer mechanisms
2. Special Categories of Data: Additional safeguards when processing sensitive personal data under Article 9 GDPR
3. Insurance Requirements: Specific insurance obligations for high-risk processing activities
4. Business Continuity and Disaster Recovery: Detailed procedures for ensuring continuous data availability and recovery
5. Performance Metrics and Service Levels: Specific processing performance requirements and measurement criteria
6. Costs and Remuneration: Financial terms if not covered in a separate service agreement
1. Schedule 1 - Processing Activities: Detailed description of all processing activities, including data flows and purposes
2. Schedule 2 - Technical and Organizational Measures: Detailed security measures and controls implemented by the processor
3. Schedule 3 - Approved Sub-processors: List of pre-approved sub-processors and their processing activities
4. Schedule 4 - Transfer Mechanisms: Details of international transfer mechanisms if applicable
5. Schedule 5 - Contact Points and Escalation Procedure: Key contacts and procedures for operational and emergency communications
6. Appendix A - Data Categories and Processing Purposes: Detailed matrix of data types, processing purposes, and data subject categories
7. Appendix B - Security Breach Response Plan: Detailed procedures for handling and reporting data breaches
Authors
Applicable Data Protection Law
Austrian Data Protection Act
Authorized Sub-processor
Business Day
Controller
Data Subject
Data Protection Impact Assessment
EEA
GDPR
Group
Information Security Incident
Personal Data
Personal Data Breach
Processing
Processor
Processing Instructions
Regulatory Authority
Representative
Restricted Transfer
Services
Special Categories of Personal Data
Standard Contractual Clauses
Sub-processor
Supervisory Authority
Technical and Organizational Measures
Term
Third Country
Transfer Mechanisms
Working Day
Scope
Duration
Data Protection
Processing Obligations
Security
Confidentiality
Sub-processing
Audit Rights
Data Transfer
Breach Notification
Data Subject Rights
Assistance
Record Keeping
Liability
Indemnification
Insurance
Force Majeure
Assignment
Notices
Amendments
Severability
Entire Agreement
Third Party Rights
Waiver
Governing Law
Jurisdiction
Termination
Survival
Regulatory Compliance
Information Technology
Healthcare
Financial Services
E-commerce
Education
Professional Services
Cloud Services
Human Resources
Marketing and Advertising
Telecommunications
Research and Development
Manufacturing
Retail
Insurance
Consulting
Legal
Compliance
Information Security
Data Protection
IT Operations
Risk Management
Procurement
Information Technology
Privacy
Vendor Management
Operations
Information Management
Data Protection Officer
Privacy Officer
Legal Counsel
Compliance Manager
IT Security Manager
Chief Information Security Officer
Chief Technology Officer
Chief Legal Officer
Privacy Manager
Information Security Manager
Contract Manager
Risk Manager
Procurement Manager
Operations Director
Chief Information Officer
Data Protection Specialist
Compliance Officer
Privacy Counsel
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