Client Engagement Agreement Template for United Arab Emirates

A comprehensive legal agreement governed by UAE law that establishes the professional relationship between a service provider and their client. This document outlines the scope of services, responsibilities, commercial terms, and legal obligations of both parties in accordance with UAE Federal Laws, including the Civil Code and Commercial Transactions Law. It incorporates essential provisions for confidentiality, data protection, and professional standards while ensuring compliance with UAE regulatory requirements for professional services delivery.

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What is a Client Engagement Agreement?

The Client Engagement Agreement serves as the foundational document for professional service relationships in the UAE market. It is typically used when establishing a new professional services engagement or formalizing an existing relationship between service providers and their clients. The document must comply with UAE Federal Law No. 5 of 1985 (Civil Code) and related commercial legislation, while incorporating specific requirements for professional services delivery, confidentiality, and data protection. This agreement type is essential for protecting both parties' interests, clearly defining service scope, establishing commercial terms, and ensuring regulatory compliance. It should be tailored to reflect the specific nature of services being provided while maintaining consistency with UAE legal requirements and business practices.

What sections should be included in a Client Engagement Agreement?

1. Parties: Identification of the service provider and client, including full legal names, addresses, and registration details

2. Background: Context of the engagement and brief description of the parties' business relationship

3. Definitions: Key terms used throughout the agreement, including specific service-related terminology

4. Scope of Services: Detailed description of services to be provided, including specific deliverables and exclusions

5. Term and Timeline: Duration of the engagement and key milestone dates

6. Fees and Payment Terms: Fee structure, payment schedule, expenses, and invoicing procedures

7. Obligations of Service Provider: Provider's responsibilities, service standards, and professional commitments

8. Client Responsibilities: Client's obligations, including provision of information and cooperation

9. Confidentiality: Confidentiality obligations and data protection requirements

10. Intellectual Property: Ownership and usage rights of deliverables and pre-existing materials

11. Limitation of Liability: Caps on liability and exclusions in accordance with UAE law

12. Termination: Termination rights, notice periods, and consequences of termination

13. General Provisions: Standard clauses including governing law, notices, and entire agreement

14. Execution: Signature blocks and execution formalities

What sections are optional to include in a Client Engagement Agreement?

1. Anti-Money Laundering Compliance: Required when services fall under AML regulations, detailing compliance requirements and procedures

2. Force Majeure: Optional clause addressing unforeseen circumstances, particularly relevant post-COVID

3. Non-Solicitation: Optional clause preventing parties from hiring each other's employees

4. Insurance: Required when specific insurance coverage needs to be maintained

5. Data Protection: Detailed section required when processing personal data is a significant part of services

6. Dispute Resolution: Optional detailed procedures for handling disputes, including mediation provisions

7. Language: Required when agreement needs to be bilingual Arabic/English

8. Subcontracting: Required when service provider may need to subcontract certain services

What schedules should be included in a Client Engagement Agreement?

1. Schedule 1 - Scope of Services: Detailed breakdown of services, methodologies, and deliverables

2. Schedule 2 - Fee Schedule: Detailed fee structure, rates, and payment milestones

3. Schedule 3 - Service Levels: Performance metrics and service level requirements

4. Schedule 4 - Key Personnel: List of key team members and their roles

5. Appendix A - Client Policies: Relevant client policies that service provider must comply with

6. Appendix B - Data Processing Agreement: Required when personal data processing is involved

7. Appendix C - Compliance Requirements: Specific regulatory or compliance requirements applicable to the engagement

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents

Publisher

Genie AI

Document Type

Engagement Letter

Cost

Free to use

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