Customer Contract for Qatar

Customer Contract Template for Qatar

A comprehensive legal agreement governed by Qatar law that establishes the terms and conditions for the provision of goods or services between a supplier/service provider and their customers. This document incorporates key requirements under Qatar's Civil Code (Law No. 22 of 2004) and Consumer Protection Law (Law No. 8 of 2008), ensuring compliance with local regulations while protecting both parties' interests. The agreement covers essential elements including scope of services, payment terms, warranties, liability provisions, and dispute resolution mechanisms, all structured to be enforceable under Qatar's legal framework.

Your data doesn't train Genie's AI

You keep IP ownership of your information

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Download a Standard Template

4.6 / 5
4.8 / 5
Access for free
OR

Alternatively: Run an advanced review of an existing
Customer Contract

Let Genie AI's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.
Upload your Doc

What is a Customer Contract?

This Customer Contract template is designed for use in Qatar-based commercial relationships where a business provides goods or services to customers. It ensures compliance with Qatar's legal requirements, including the Civil Code and Consumer Protection Law, while providing a robust framework for commercial transactions. The document is particularly suitable for businesses operating in Qatar, whether local or international companies, and can be adapted for both B2B and B2C relationships. It includes essential provisions required under Qatar law, such as Arabic language requirements, local court jurisdiction, and specific consumer protection measures. The contract template can be customized based on the specific industry, type of goods/services, and complexity of the business relationship, while maintaining compliance with Qatar's legal framework.

What sections should be included in a Customer Contract?

1. Parties: Detailed identification of the parties, including full legal names, commercial registration numbers, and authorized representatives

2. Background: Context of the agreement and brief description of the business relationship

3. Definitions: Key terms used throughout the agreement, including specific Qatar law terminology where relevant

4. Scope of Services/Products: Detailed description of products or services to be provided, including specifications and standards

5. Price and Payment Terms: Pricing structure, payment schedule, currency, and payment methods compliant with Qatar banking regulations

6. Term and Termination: Duration of the agreement, renewal terms, and termination rights including notice periods

7. Delivery and Acceptance: Terms for delivery, inspection, and acceptance of goods/services

8. Warranties and Representations: Standard warranties and specific promises made by each party

9. Liability and Indemnification: Limitations of liability and indemnification obligations, structured in compliance with Qatar law

10. Confidentiality: Protection of confidential information and trade secrets

11. Force Majeure: Events excusing performance, specifically adapted to Qatar law requirements

12. Governing Law and Jurisdiction: Explicit statement of Qatar law governance and jurisdiction of Qatar courts

13. Language: Specification that Arabic is the prevailing language for legal interpretation

14. Notices: Process and requirements for formal communications between parties

15. General Provisions: Standard boilerplate clauses including severability, entire agreement, and amendments

What sections are optional to include in a Customer Contract?

1. Intellectual Property Rights: Required when the contract involves software, creative works, or technology transfer

2. Data Protection: Necessary when personal data processing is involved, ensuring compliance with Qatar data protection regulations

3. Insurance: Required for high-value contracts or where specific risks need to be covered

4. Performance Guarantees: Include when specific performance levels need to be guaranteed

5. Import/Export Compliance: Necessary for contracts involving cross-border movement of goods

6. Training and Support: Include when the contract involves technical products or services requiring ongoing support

7. Dispute Resolution: Optional alternative dispute resolution mechanisms such as arbitration or mediation

8. Anti-Corruption Compliance: Important for high-value contracts or government-related customers

What schedules should be included in a Customer Contract?

1. Schedule 1 - Service Level Agreement: Detailed performance metrics and service levels

2. Schedule 2 - Price List: Detailed pricing information, including any volume discounts or special rates

3. Schedule 3 - Technical Specifications: Detailed technical requirements and specifications for products/services

4. Schedule 4 - Implementation Timeline: Project milestones and delivery schedules

5. Schedule 5 - Contact Details: Key contacts and escalation matrix for both parties

6. Appendix A - Required Documents: List of required certificates, permits, or compliance documents

7. Appendix B - Form of Purchase Order: Standard form for ordering products/services under the agreement

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Qatar

Publisher

Genie AI

Document Type

Agreement Contract

Cost

Free to use
Relevant legal definitions
Clauses
Relevant Industries

Retail

Technology

Professional Services

Manufacturing

Construction

Healthcare

Education

Financial Services

Telecommunications

Energy

Hospitality

Real Estate

E-commerce

Logistics

Consumer Goods

Relevant Teams

Legal

Commercial

Sales

Business Development

Compliance

Operations

Customer Service

Risk Management

Procurement

Finance

Executive Leadership

Relevant Roles

Legal Counsel

Commercial Manager

Contract Manager

Sales Director

Business Development Manager

Compliance Officer

Operations Manager

Account Manager

Customer Service Manager

Risk Manager

Procurement Manager

General Manager

Chief Executive Officer

Chief Legal Officer

Chief Commercial Officer

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Unilateral Contract (Real Estate)

A Qatar law-governed unilateral real estate contract establishing binding property transfer terms upon specified performance by the accepting party.

Download

Standard Form Of Contract In (Construction)

A standard form construction contract compliant with Qatari law, providing a comprehensive framework for construction projects in Qatar.

Download

Wholesaling Real Estate Contract

A Qatar-law governed wholesale real estate contract template for bulk property transactions, incorporating local regulatory requirements and commercial practices.

Download

Non Binding Contract

A non-binding agreement under Qatari law that formally documents parties' intentions and preliminary arrangements without creating legal obligations.

Download

Partnership Agreement In Written Form

A Qatar law-governed agreement establishing a formal business partnership, defining partners' rights, obligations, and operational framework.

Download

Option Contract (Real Estate)

A Qatar-law governed agreement granting the exclusive right to purchase specified real estate property within a set timeframe and price.

Download

Professional Services Agreement

A Qatar law-governed agreement defining terms and conditions for professional services provision, including scope, payment, and legal obligations between service provider and client.

Download

Unregistered Sale Agreement With Possession

A Qatar law-governed agreement for unregistered property sale and possession transfer, detailing terms, conditions, and parties' rights and obligations.

Download

House Rent Agreement Form

A Qatar law-governed agreement establishing terms and conditions for residential property rental, compliant with Law No. 4 of 2008 and local regulations.

Download

Bilateral Contract

Qatar law-compliant bilateral contract template for establishing legally binding agreements between two parties, aligned with local legal requirements and business practices.

Download

Basic Ordering Agreement

Qatar-law governed framework agreement establishing terms and conditions for future procurement orders between parties.

Download

Consignment Agreement Form

A Qatar-law governed agreement establishing terms for consignment arrangements, where goods are entrusted for sale while ownership remains with the consignor until sold.

Download

Registered Rent Agreement

A legally binding rental agreement registered with Qatar authorities that establishes terms and conditions between landlord and tenant under Qatar law.

Download

Tenancy Agreement Form

A Qatar law-compliant agreement establishing terms and conditions for property rental between landlord and tenant, governed by Law No. 4 of 2008.

Download

General Tenancy Agreement

A Qatar law-governed agreement establishing terms and conditions for property rental, compliant with Law No. 4 of 2008 and local property regulations.

Download

Standard Form Contract

Qatar-law compliant standard form contract template for recurring business transactions, incorporating local legal requirements and Sharia principles.

Download

Legal Agreement Between Two Parties

A Qatar law-compliant legal agreement template for establishing formal contractual relationships between two parties, incorporating local legal requirements and Sharia principles.

Download

Contract Agreement Form

A Qatar law-governed Contract Agreement Form providing a standardized framework for legally binding business agreements in Qatar.

Download

Terms And Conditions For Rental Agreement

Qatar-governed rental terms and conditions document outlining landlord and tenant rights, responsibilities, and obligations under Qatar Rent Law.

Download

Simple Agreement

A basic contractual template compliant with Qatar law, suitable for straightforward business arrangements and general commercial use.

Download

Side Agreement

A Qatar law-governed supplementary contract that modifies or adds to an existing main agreement's terms, ensuring compliance with local civil law requirements while addressing specific business needs.

Download

Mutual Agreement Between Two Parties

Qatar law-governed mutual agreement template establishing formal rights and obligations between two parties under Qatar Civil Code.

Download

Lease Agreement With Option To Purchase

A Qatar-law governed agreement combining property lease terms with a future purchase option, compliant with local real estate regulations and civil code requirements.

Download

Incorporation Agreement

A Qatar law-governed agreement establishing a new company's structure, shareholding, and governance framework in compliance with local regulations.

Download

Casual Worker Contract

A Qatar-law governed Casual Worker Contract establishing flexible employment terms in compliance with local labor regulations.

Download

Boilerplate Agreement

A standard agreement template compliant with Qatar law, providing a foundational legal framework for business relationships and transactions.

Download

Residential Tenancy Agreement Standard Form Of Lease

A standardized residential lease agreement compliant with Qatar law, establishing terms and conditions for property rental between landlord and tenant.

Download

Representation Agreement

Qatar-law governed agreement establishing and regulating a formal representation relationship between a principal and their appointed representative.

Download

Preliminary Agreement

A Qatar law-governed framework document establishing preliminary terms and conditions for business negotiations, incorporating local legal requirements and business practices.

Download

Notary Rent Agreement

A Qatar-compliant notarized rental agreement establishing legally binding terms between landlord and tenant, authenticated according to Qatar law.

Download

Non Compete Agreement Between Companies

A Qatar law-governed Non-Compete Agreement restricting competitive activities between companies, ensuring compliance with Qatari commercial and competition laws.

Download

Lease With Option To Buy

Qatar-governed agreement combining property lease terms with a future purchase option, compliant with local property laws and regulations.

Download

Land Agreement Between Two Parties

A Qatar law-governed agreement facilitating land transfer or rights between two parties, ensuring compliance with local property regulations and registration requirements.

Download

Contract Agreement Between Two Parties

A legally binding agreement between two parties that establishes contractual relationships under Qatar law, outlining mutual rights and obligations.

Download

Common Terms Agreement

Qatar law-governed agreement establishing standardized terms for syndicated financing transactions, harmonizing multiple facility agreements under a single framework.

Download

Labour Contract Copy

A legally compliant employment agreement under Qatar Labor Law that establishes the terms and conditions of employment between an employer and employee in Qatar.

Download

Enforceable Contract

A legally binding agreement governed by Qatari law that establishes enforceable rights and obligations between parties, compliant with Qatar Civil Code requirements.

Download

Employee Agreement Form

A Qatar-compliant employment agreement establishing terms and conditions of employment under Qatar Labor Law, suitable for both local and expatriate employees.

Download

Statement Of Agreement

A formal document under Qatar law that records mutual understanding and agreed terms between parties, ensuring compliance with local legal requirements and Sharia principles.

Download

Work Agreement Between Two Parties

Qatar-law compliant employment agreement establishing terms and conditions between employer and employee, incorporating local labor law requirements.

Download
See more related templates

Genie’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; Genie’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

We are ISO27001 certified, so your data is secure

Organizational security:

You retain IP ownership of your documents and their information

You have full control over your data and who gets to see it

2 Docs LeftAccess Now