Website Maintenance Contract Template for Philippines

A Website Maintenance Contract is essential for businesses operating in the Philippines that require professional management and maintenance of their web presence. This agreement is typically used when a company engages an external service provider to handle ongoing website maintenance, updates, and technical support. The contract must comply with Philippine legislation, including the Data Privacy Act of 2012, E-commerce Act of 2000, and Cybercrime Prevention Act. It provides detailed specifications for maintenance services, performance standards, security requirements, and data protection measures. The document is particularly important for businesses that rely on their website for operations, e-commerce, or customer engagement, as it ensures consistent website performance and legal compliance while clearly defining the responsibilities and expectations of both parties.

1. Parties: Identification of the service provider and client, including complete business details and registration information

2. Background: Context of the agreement and brief description of the website maintenance services to be provided

3. Definitions: Definitions of technical terms, service components, and other key terms used in the agreement

4. Scope of Services: Detailed description of maintenance services, including regular updates, monitoring, and technical support

5. Service Provider Obligations: Specific responsibilities of the service provider, including response times and maintenance schedules

6. Client Obligations: Client responsibilities, including providing access, content, and timely communication

7. Service Levels: Performance standards, availability requirements, and response time commitments

8. Fees and Payment Terms: Pricing structure, payment schedule, and terms for additional services

9. Term and Termination: Contract duration, renewal terms, and termination conditions

10. Data Privacy and Security: Compliance with Philippine Data Privacy Act and security measures

11. Intellectual Property Rights: Ownership of website components, content, and maintenance work products

12. Confidentiality: Protection of confidential information and trade secrets

13. Liability and Indemnification: Limitation of liability and indemnification provisions

14. Force Majeure: Provisions for unforeseen circumstances and service interruptions

15. Governing Law and Jurisdiction: Application of Philippine law and jurisdiction for dispute resolution