Document background
The SLA Distribution agreement is essential for businesses operating in the Philippines that require a structured framework for product distribution with measurable service standards. This document type is particularly valuable when suppliers need to maintain control over product distribution while ensuring consistent service quality through defined metrics and performance requirements. The agreement combines elements of traditional distribution contracts with specific service level commitments, making it suitable for industries where reliability and performance monitoring are crucial. It incorporates relevant Philippine legal requirements, including those from the Civil Code, Consumer Act, and Competition Law, while establishing clear guidelines for territory management, performance evaluation, and quality control. This type of agreement is commonly used in sectors requiring systematic distribution processes with regular performance monitoring and reporting.
