Microsoft Copilot vs Grammarly

Let's compare these tools on features, pricing, reviews and market focus. Let's test the accuracy, security and compliance of their Legal AI too.

What is Microsoft Copilot?

✅ Developed by Microsoft in partnership with OpenAI, leveraging GPT technology. Represents Microsoft's flagship AI offering across its productivity and enterprise software ecosystem.

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What is Grammarly?

✅ Founded by Alex Shevchenko, Max Lytvyn, and Dmytro Lider. Initially focused on grammar checking for students and academics, evolved into comprehensive writing assistant with AI capabilities for individuals and enterprises.

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Capabilities
Microsoft Copilot
Grammarly
Additional Note
Sub-brands and synonyms

✅ Deep integration with Microsoft 365 applications (Word, Outlook, Teams, etc.), enterprise-grade security, and widespread availability across Microsoft products

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✅ Advanced grammar, spelling, style checking with real-time suggestions; tone detection; plagiarism checking; generative AI writing capabilities

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Unique product features and capabilities that differentiate the platform from competitors in the legal tech market.
Legal AI and Machine Learning Capabilities

✅ Powered by OpenAI's GPT-4 models with enterprise-grade enhancements and Microsoft's own innovations

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✅ Advanced AI and ML for language processing; GPT-powered writing capabilities through GrammarlyGO

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Advanced algorithms that learn from legal documents to automate and enhance contract analysis, drafting, and review processes.
Encryption standards

✅ Enterprise-grade security and encryption throughout Microsoft's ecosystem

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✅ Enterprise-grade security with encryption

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Does data remain encrypted during transmission and storage, protecting sensitive information at every stage of handling?
Security certificates

✅ ISO 27001, SOC 1 and SOC 2, FedRAMP, and numerous other Microsoft security certifications

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✅ SOC 2 (Type 2), SOC 3, GDPR, CCPA, and FERPA compliant

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Which recognized security certifications and regulatory standards can verify the robustness of the platform's data protection measures?
Data sovereignty

✅ Strong data sovereignty controls and Microsoft's commercial data protection promises

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✅ Clear data privacy policies with options to delete data

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Can the customer own their own data, or can the platform use it and process it, to train their Legal AI models for example?
Authentication methods

✅ Robust authentication including MFA, conditional access, and Azure AD integration

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✅ SSO options for enterprise, 2FA available

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Does the platform offer secure login options including API keys, 2FA, tokens, and/or single sign-on to manage system access?
Permissions and access control

✅ Granular permission controls through Microsoft 365 admin center

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✅ Role-based access controls for Business plans

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Can you manage who can view, edit, and share documents through customizable user roles and restrictions?
Data Privacy

✅ Compliant with GDPR, CCPA, HIPAA, and other major regulations

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✅ GDPR, CCPA, FERPA compliant

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Does the platform comply with international data protection requirements including GDPR, CCPA, and other regional privacy laws?
Contract Drafting

❓ Can assist with writing in Word, but lacks specialized legal drafting capabilities, clause libraries, and contract-specific features

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❌ No specialized contract drafting capabilities or legal templates

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Does the platform offer a streamlined system for creating full-length legal documents from scratch using AI-powered suggestions, templates, and clause libraries?
Collaboration Tools

✅ Excellent collaboration through Microsoft 365 ecosystem (Word, Teams, etc.)

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✅ Commenting and feedback features in Business plans, but lacks real-time collaboration like Google Docs

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Does the platform enable multiple team members to work together on contracts in real-time, with comments, tracked changes, and version control?
Contract Review

❓ Can help analyze text but lacks dedicated contract review features, playbooks, and legal risk flagging

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❌ No contract-specific review capabilities or legal risk identification

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Can the platform run a systematic analysis of legal documents to identify risks, obligations, and key terms while suggesting necessary changes and improvements?
Contract Management

❌ No dedicated contract management features or repository

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❌ No contract management features

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Does the platform house a centralized system to store, track, and monitor contracts throughout their lifecycle, from creation to expiry?
Workflow Automation

❓ Basic workflow capabilities through Microsoft 365 but lacks specialized legal approval workflows

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❓ Basic workflow for editing and review, but not designed for complex approval processes

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Does the platform automate routine legal tasks and document processes through customizable rules and triggers, reducing manual work and streamlining operations?
Complex Legal Styling and Formatting

✅ Supports complex formatting through Microsoft Word's native capabilities

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❌ No legal-specific styling or formatting capabilities

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Can you automatically apply and maintain professional legal document formatting, including numbering, cross-references, and hierarchical styles when editing, and when importing/exporting to MS Word?
Integration Capabilities

✅ Extensive integration within Microsoft ecosystem and growing third-party connectors

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✅ Integrates with major productivity tools like Slack, Microsoft 365, Google Docs, and browser extensions

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Can you connect with your existing software via standardized APIs and/or custom integrations?
E-signature

❓ Works with Microsoft's partner e-signature solutions but no native capability

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❌ No e-signature integration

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Can you digitally sign and execute contracts within the platform, without using a 3rd-party, or printing and scanning?
Reporting and Analytics

✅ Integration with Microsoft Power BI and native analytics within Microsoft 365

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✅ Comprehensive analytics on writing performance, engagement, and improvement for teams

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Can the platform track, measure, and visualize contract data, or team usage data to provide real-time ROI figures, actionable business and individual performance insights?
Document Assembly

❓ Limited document assembly capabilities without specialized legal templates or clause management

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❌ No document assembly features for legal documents

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Can the platform be used to combine pre-approved legal content and templates to quickly create new contracts and legal documents?
AI Document Editing

✅ Strong general document editing capabilities within Microsoft Word with AI-powered suggestions

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✅ Strong AI-powered editing for general text and writing style, but not specialized for legal documents

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Does the platform enhance document editing by suggesting improvements, corrections, and alternative language in the document, in real-time?
Legal Research Integration

❓ Can perform basic web searches but lacks integration with legal research databases and case law repositories

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❌ No legal research capabilities or integration

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Does the platform directly connect to legal databases and precedents that enable research and citation while drafting documents?
Negotiation Support

❌ No specialized negotiation tools or clause-by-clause comparison features

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❌ No negotiation support tools or collaboration features designed for legal negotiations

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Can the platform help track, manage and respond to contract changes and counterparty requests during negotiations?
Data Extraction and OCR

✅ Can extract information from various document formats through Microsoft's AI Document Intelligence

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❌ No data extraction or OCR capabilities

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Can the platform automatically convert scanned documents and images into searchable, editable text while pulling out key information and data points?
Mobile Accessibility

✅ Available across Microsoft mobile apps with consistent experience

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✅ Comprehensive mobile apps and browser extensions

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Does the platform have a mobile-optimized interface that allows users to access, review and manage contracts from smartphones and tablets?
Integration with file storage (e.g. Google Drive, Dropbox)

✅ Native integration with OneDrive and SharePoint; limited with competitors

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✅ Integrates with Google Docs, Microsoft 365, and works in any browser

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Does the platform connect with popular cloud storage platforms to access and manage documents directly within the system?
Community clause library

❌ No community clause library or legal-specific content

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❌ No clause library

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A shared database of legal clauses contributed and used by legal professionals across organizations, enabling standardized contract language.
Private clause library (for your firm)

❌ No dedicated clause library functionality

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❌ No clause library functionality

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A secure repository where organizations store and manage their own frequently-used contract clauses and legal language.
Community template library

❌ No legal-specific template library

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❌ No template library

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A shared collection of pre-built legal document templates, contributed to and accessible by all users of the platform.
Private template library (for your firm)

❓ Can save and use templates in Word but lacks specialized legal template management

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❌ No template library functionality

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A secure collection of your organization's customized document templates, accessible only to authorized team members within your company.
Microsoft Word Compatibility

✅ Seamless integration with Microsoft Word as part of the Microsoft ecosystem

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✅ Seamless integration with Microsoft Word through add-in

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A seamless integration with Microsoft Word that allows users to draft and edit documents directly within the familiar Word interface.
Formatting pain points

❓ Occasional inconsistencies when AI generates content with complex formatting requirements

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❓ Occasionally suggests changes that alter document formatting

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Does the platform have known common formatting challenges when importing/exporting legal documents? Think table layouts, numbering, and style consistency, for example.
User reviews and known issues

❓ Cost concerns, inconsistent quality of outputs, hallucinations in complex scenarios

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❓ Sometimes makes incorrect suggestions, occasional privacy concerns, premium features can be expensive for individual users

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A collection of verified 3rd-party customer reviews documenting any known technical issues.
Customer support options and responsiveness

✅ 24/7 support through Microsoft's extensive support infrastructure

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✅ Email support for all users; priority email and chat support for premium and business users

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Is there a dedicated support team providing assistance through multiple channels including live chat, email, and phone, with defined response time commitments?
Dedicated account manager

✅ Available for enterprise Microsoft customers

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✅ Available for Enterprise plans

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Is there a designated professional who provides personalized support and technical guidance for your platform usage and needs?
Setup and onboarding

❓ Requires Microsoft 365 administrator setup and licensing assignments

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✅ Streamlined onboarding for Business customers with dedicated customer success manager

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Is there a structured process to get teams up and running with personalized training, data migration, and system configuration support?
Setup and onboarding

❓ Requires Microsoft 365 administrator setup and licensing assignments

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✅ Streamlined onboarding for Business customers with dedicated customer success manager

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Is there a structured process to get teams up and running with personalized training, data migration, and system configuration support?
Company history and development background

✅ Developed by Microsoft, a well-established technology giant

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✅ Founded in 2009, focused on AI-powered writing assistance

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A timeline of the company's founding, growth milestones, and key developments in its product evolution and market presence.
Age of company and depth of AI integration

✅ 2023 - Microsoft's entry into the commercial AI assistant space

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✅ 2009 - Pioneer in AI-powered writing assistance

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A measure of company maturity and experience in developing and implementing artificial intelligence solutions for legal work.
AI accuracy and transparency

✅ Utilizes Microsoft's advanced AI models, with a focus on accuracy and transparency

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✅ Continuously improving AI models, but limited transparency on model details

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A clear framework showing how AI makes decisions and measuring the reliability of its outputs across legal tasks.
Market penetration

✅ Rapid adoption across Microsoft's extensive enterprise customer base

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✅ Over 30 million daily active users, including 50,000+ teams at businesses and 3,000+ educational institutions

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How widely the product is adopted across different organizations, from small businesses to major enterprises, and total active users.
Open-source vs. proprietary models

✅ Native integration within Microsoft 365 applications

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✅ Browser extension, desktop app, mobile app, and MS Office integration

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AI models that are publicly accessible vs those exclusively owned and controlled by the company.
Deployment options

✅ Primarily cloud-based, with some on-premises deployment options

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✅ Cloud-based solution

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Is the platform accessible on the cloud and/or can it be installed directly on-premises, or using company servers?
Target market

✅ General business users across all industries and departments

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❓ General writers, students, professionals across industries; not specifically targeted at legal industry

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Who is the product designed for? In-house legal teams, law firms, sole practitioners or SME?
Industry specialism

❓ Generalist tool for all industries with no specific legal specialization

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❌ Generalist writing tool without specific legal industry specialization

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Is the platform focused on a handful of sectors, or mass-market?
Countries of operation

❓ No specific legal jurisdictional coverage as it's not designed primarily for legal applications

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❓ Available globally but lacks jurisdiction-specific legal knowledge

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Which countries and legal systems the platform operates in and supports.
Pricing model and cost structure

❓ $30 per user per month for Copilot for Microsoft 365 (requires Microsoft 365 license)

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✅ Free plan available. Premium: $12/month, Business: $15/user/month, Enterprise: Custom pricing

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Subscription fees, usage limits, and additional costs for accessing and using the platform's features.
Uptime guarantee and service level agreements

✅ Follows Microsoft 365's 99.9% uptime guarantee

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❓ No published SLA for uptime guarantee

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Service reliability commitments and performance standards that specify system availability and response times.
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