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Adhesion Contract
I need an adhesion contract for a mobile service provider that clearly outlines the terms and conditions for prepaid customers, including data usage limits, call rates, and a clause for automatic renewal unless canceled by the user. The contract should comply with Nigerian consumer protection laws and include a dispute resolution process.
What is an Adhesion Contract?
An Adhesion Contract is a pre-written agreement where one party (usually a business) sets all the terms, leaving the other party (typically a customer) with a simple "take it or leave it" choice. In Nigeria, you'll commonly find these contracts in banking services, insurance policies, and mobile phone plans.
Nigerian courts generally enforce these contracts but carefully scrutinize them to protect consumers from unfair terms. Key factors they consider include the bargaining power between parties, clarity of terms, and compliance with the Consumer Protection Act. When terms are extremely one-sided or hidden in fine print, Nigerian courts may declare them unenforceable, especially if they violate public policy or fundamental rights.
When should you use an Adhesion Contract?
Adhesion Contracts work best when your business needs to handle large volumes of similar transactions efficiently. Nigerian banks use them for account openings, telecommunications companies for service agreements, and insurance providers for standard policies. These contracts save time and resources by standardizing terms across thousands of customer relationships.
Consider using them for routine business operations where negotiating individual terms with each customer becomes impractical. However, ensure your terms comply with Nigerian consumer protection laws and maintain transparency. For regulated industries like banking and insurance, align the contract terms with Central Bank of Nigeria guidelines and NAICOM regulations to avoid legal challenges.
What are the different types of Adhesion Contract?
- Insurance Adhesion Contracts: Used by Nigerian insurers for standard policies, featuring preset coverage terms, exclusions, and claim procedures
- Banking Service Agreements: Common in Nigerian banks for account services, containing standardized fees, withdrawal limits, and online banking terms
- Telecom Service Contracts: Mobile network operators use these for subscription services, detailing data plans, usage terms, and billing procedures
- Consumer Credit Agreements: Financial institutions employ these for standard loan terms, repayment schedules, and default provisions
- E-commerce Terms: Online retailers use these for website usage, purchase conditions, and delivery terms across their digital platforms
Who should typically use an Adhesion Contract?
- Large Companies: Banks, insurers, and telecom providers draft Adhesion Contracts to standardize terms across their customer base
- Legal Departments: Corporate lawyers review and update these contracts to ensure compliance with Nigerian consumer protection laws
- Consumers: Individual customers who must accept or reject the pre-set terms when purchasing services or products
- Regulatory Bodies: The Consumer Protection Council and industry regulators oversee contract fairness and enforce compliance
- Courts: Nigerian judiciary interprets and enforces these contracts, especially in consumer dispute cases
How do you write an Adhesion Contract?
- Business Requirements: Define your specific service offerings, pricing structure, and operational procedures that need standardization
- Legal Framework: Review Nigerian consumer protection laws, industry regulations, and relevant court decisions on adhesion contracts
- Risk Assessment: Identify potential areas of dispute and include clear terms addressing common customer concerns
- Plain Language: Draft terms in clear, simple English that meets Nigerian legal standards for transparency
- Compliance Check: Ensure alignment with industry-specific regulations from bodies like CBN or NCC
- Internal Review: Our platform helps generate legally sound contracts with all required elements automatically included
What should be included in an Adhesion Contract?
- Clear Terms: Main service or product details, pricing, and delivery conditions in plain language
- Notice Section: Prominent display of important terms and conditions as required by Nigerian consumer law
- Termination Clause: Clear procedures for ending the agreement and associated obligations
- Dispute Resolution: Specific procedures for handling disagreements under Nigerian jurisdiction
- Payment Terms: Detailed fee structure, payment schedules, and consequences of default
- Legal Compliance: References to relevant Nigerian regulations and consumer protection provisions
- Signature Block: Clear spaces for customer acknowledgment and company authorization
What's the difference between an Adhesion Contract and an Agreement Contract?
An Adhesion Contract differs significantly from an Agreement Contract in several key aspects under Nigerian law. While both create legally binding relationships, their formation and negotiation processes are fundamentally different.
- Negotiation Power: Adhesion Contracts are "take it or leave it" agreements where one party sets all terms, while Agreement Contracts allow both parties to negotiate terms freely
- Customization: Agreement Contracts can be extensively customized for specific situations, whereas Adhesion Contracts use standardized terms for mass transactions
- Legal Scrutiny: Nigerian courts examine Adhesion Contracts more strictly for fairness, while Agreement Contracts face less scrutiny since both parties had equal bargaining power
- Usage Context: Adhesion Contracts typically serve mass-market consumer transactions, while Agreement Contracts suit business-to-business deals or unique arrangements
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