1. Service Level Agreement: Detailed performance metrics and service standards, recommended for larger-scale outsourcing arrangements

2. Transition Services: Procedures for transitioning employees at the start and end of the agreement, useful for complex implementations

3. Intellectual Property Rights: IP ownership and licenses, necessary when outsourced employees will be creating or handling IP

4. Non-Competition: Restrictions on competitive activities, relevant when sharing sensitive business information

5. Force Majeure: Provisions for unforeseen circumstances, particularly relevant post-COVID

6. Anti-Bribery and Corruption: Compliance with anti-corruption laws, recommended for international arrangements

7. Business Continuity: Disaster recovery and business continuity requirements, important for critical service provisions

1. Schedule 1 - Service Description: Detailed specification of outsourcing services and employee roles

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, charges, and payment terms

3. Schedule 3 - Service Levels: Performance metrics and quality standards

4. Schedule 4 - Data Processing Agreement: GDPR-compliant data processing terms and procedures

5. Schedule 5 - Employee Handbook: Key policies and procedures applicable to outsourced employees

6. Schedule 6 - HR Procedures: Detailed processes for employee management and HR services

7. Appendix A - Required Insurance Coverage: Specification of insurance types and coverage amounts

8. Appendix B - Key Personnel: List of key contact persons and their roles from both parties