Master Account Agreement Template for Indonesia

1. Electronic Banking Services: Specific terms for electronic and online banking services, included when these services are offered

2. Foreign Currency Accounts: Additional provisions for foreign currency accounts, included when foreign currency services are offered

3. Joint Accounts: Specific provisions for joint account holders, included when joint accounts are permitted

4. Special Category Accounts: Provisions for special account types (minor, corporate, trust), included based on customer type

5. Debit/ATM Card Services: Terms for card services, included when cards are issued

6. Standing Instructions: Terms for recurring payment instructions, included when this service is offered

7. Overdraft Facilities: Terms for overdraft services, included when overdraft is offered

8. Mobile Banking Services: Specific terms for mobile banking, included when mobile banking is offered

1. Schedule 1: Fee Schedule: Detailed listing of all applicable fees and charges

2. Schedule 2: Account Opening Forms: Standard forms required for account opening

3. Schedule 3: Specimen Signatures: Format for recording authorized signatures

4. Schedule 4: KYC Requirements: List of required KYC documents and procedures

5. Schedule 5: Electronic Banking Terms: Detailed terms and conditions for electronic banking services

6. Schedule 6: Security Procedures: Detailed security protocols and procedures

7. Schedule 7: Interest Rate Schedule: Current interest rates for different account types

8. Appendix A: Service Level Standards: Performance standards for banking services

9. Appendix B: Privacy Policy: Detailed privacy and data protection policy

10. Appendix C: Complaint Handling Procedures: Procedures for handling customer complaints