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1. Sender's Details: Full name, employee ID, department, and position of the employee
2. Recipient's Details: Name, title, and department of the person receiving the grievance (usually HR manager or immediate supervisor)
3. Subject Line: Clear identification that this is a formal grievance letter
4. Introduction: Brief statement identifying yourself and your position, and stating that this is a formal grievance
5. Grievance Description: Clear, factual description of the specific issue or complaint
6. Timeline of Events: Chronological outline of relevant events leading to the grievance
7. Impact Statement: Description of how the situation has affected you professionally and/or personally
8. Previous Actions Taken: Description of any informal attempts to resolve the issue
9. Requested Resolution: Clear statement of the specific outcome or remedy you are seeking
10. Closing Statement: Professional closing requesting a response within a reasonable timeframe
1. Witness Information: Include if there are witnesses to the events described who can corroborate your account
2. Legal Rights Reference: Include if specific Hong Kong employment laws or company policies have been violated
3. Union Representative Details: Include if you are being represented by a union in this grievance
4. Previous Correspondence Reference: Include if there have been previous written communications about this issue
5. Health and Safety Impact: Include if the grievance involves workplace safety or health issues
6. Confidentiality Statement: Include if the matter is sensitive and requires explicit confidential handling
1. Evidence Log: Chronological list of all supporting documents attached
2. Supporting Documents: Copies of relevant emails, communications, or other documentary evidence
3. Medical Reports: If applicable, any medical certificates or reports related to the grievance
4. Previous Complaints: Copies of any previous formal or informal complaints related to this issue
5. Witness Statements: Written statements from witnesses, if applicable
6. Relevant Company Policies: Copies of specific company policies relevant to the grievance
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