1. Data Protection: Required when services involve processing of personal data

2. Intellectual Property: Needed when services involve creation or use of intellectual property

3. Service Levels: Include when specific performance metrics need to be maintained

4. Audit Rights: Important when regular verification of service delivery is required

5. Compliance with Laws: Detailed section needed for heavily regulated industries

6. Subcontracting: Include when service provider may need to engage subcontractors

7. Change Control: Required for long-term agreements where service scope may evolve

8. Exit Assistance: Important for critical services requiring transition support

1. Schedule 1 - Service Description: Detailed description of services to be provided

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule 3 - Service Levels: Specific performance metrics and measurement criteria

4. Schedule 4 - Insurance Requirements: Detailed insurance coverage requirements

5. Schedule 5 - Data Processing Agreement: Required if personal data processing is involved

6. Appendix A - Contact Details: Key contacts and notice details for both parties

7. Appendix B - Required Documentation: List of documents required for service delivery

8. Appendix C - Reporting Requirements: Templates and schedules for required reports