Indemnity Service Agreement Template for Indonesia

1. Insurance: Requirements for insurance coverage, applicable when specific insurance policies need to be maintained

2. Intellectual Property: IP rights and licenses, needed when services involve creation or use of intellectual property

3. Data Protection: Data handling and privacy obligations, required when personal data processing is involved

4. Anti-Corruption: Anti-bribery and corruption provisions, particularly important for international services or government-related work

5. Service Levels: Detailed performance metrics and remedies, needed for technical or measurable services

6. Transition Services: Procedures for handover at termination, important for complex or critical services

7. Subcontracting: Terms governing use of subcontractors, needed if subcontracting is permitted

8. Change Control: Procedures for managing changes to services or terms, useful for long-term or complex arrangements

1. Schedule 1 - Service Description: Detailed technical specifications of the services to be provided

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule 3 - Service Levels: Specific performance metrics, measurement methods, and related penalties/bonuses

4. Schedule 4 - Key Personnel: List of key personnel from both parties responsible for service delivery and management

5. Schedule 5 - Form of Change Order: Template for documenting and approving changes to services

6. Appendix A - Insurance Requirements: Specific insurance types and coverage levels required

7. Appendix B - Claim Procedures: Detailed procedures for making and processing indemnification claims

8. Appendix C - Contact Details: Contact information for key personnel and notices