General Terms Agreement Template for Denmark

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Key Requirements PROMPT example:

General Terms Agreement

I need a General Terms Agreement for my Danish e-commerce business launching in March 2025, focusing on B2C relationships and ensuring strong consumer protection and GDPR compliance.

What is a General Terms Agreement?

This General Terms Agreement template is designed for use in Danish business operations, providing a standardized framework for commercial relationships while ensuring compliance with Danish law and EU regulations. It serves as the foundational document for establishing consistent terms across business dealings, whether in B2B or B2C contexts. The agreement includes mandatory provisions required by Danish contract law, consumer protection regulations, and data protection requirements, while maintaining flexibility to accommodate various business models and industry-specific needs. It is particularly valuable for businesses operating in Denmark that need to standardize their contractual relationships while ensuring legal compliance with local requirements and EU directives. The document is structured to address both general commercial terms and specific regulatory requirements unique to the Danish market.

What sections should be included in a General Terms Agreement?

1. Parties: Identification of the contracting parties, including full legal names and registration details

2. Background: Context of the agreement and general purpose

3. Definitions and Interpretation: Definitions of key terms and interpretation rules

4. Scope of Agreement: Overall scope and application of the general terms

5. Term and Termination: Duration of agreement and termination provisions

6. Services/Products: General description of services or products covered

7. Prices and Payment Terms: Standard pricing structure and payment conditions

8. Delivery and Performance: Standard delivery or performance terms

9. Rights and Obligations: Core rights and obligations of both parties

10. Intellectual Property Rights: Standard IP provisions and protections

11. Confidentiality: Protection of confidential information

12. Data Protection: GDPR compliance and data handling provisions

13. Liability and Indemnification: Limitation of liability and indemnification terms

14. Force Majeure: Circumstances excusing performance

15. Governing Law and Jurisdiction: Application of Danish law and jurisdiction

16. General Provisions: Miscellaneous legal provisions including severability, entire agreement, etc.

What sections are optional to include in a General Terms Agreement?

1. Insurance: Insurance requirements - include when services/products have specific risk profiles

2. Quality Assurance: Quality standards and monitoring - relevant for product supply or technical services

3. Service Levels: Specific service level commitments - include for service-based agreements

4. Audit Rights: Right to audit compliance - important for regulated industries or critical suppliers

5. Environmental Compliance: Environmental standards - relevant for manufacturing or waste-producing activities

6. Subcontracting: Terms for subcontracting - include when subcontractors may be used

7. Export Control: Export control provisions - necessary for international trade

8. Personal Data Processing: Detailed data processing terms - required when processing personal data is central to the agreement

What schedules should be included in a General Terms Agreement?

1. Price List: Detailed pricing information and rate cards

2. Service Specification: Detailed description of services or products covered

3. Service Levels and KPIs: Detailed service level agreements and key performance indicators

4. Technical Requirements: Technical specifications and requirements

5. Data Processing Agreement: Detailed GDPR-compliant data processing terms

6. Contact Details: Key contacts and escalation procedures

7. Change Request Procedure: Process for requesting and implementing changes

8. Approved Subcontractors: List of approved subcontractors if applicable

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

Retail

E-commerce

Technology

Professional Services

Manufacturing

Distribution

Financial Services

Healthcare

Telecommunications

Software

Consulting

Consumer Goods

Transportation

Construction

Education

Relevant Teams

Legal

Commercial

Compliance

Sales

Procurement

Operations

Risk Management

Customer Service

Business Development

Account Management

Contract Administration

Relevant Roles

Legal Counsel

Commercial Director

Compliance Officer

Contract Manager

Business Development Manager

Sales Director

Procurement Manager

Operations Manager

General Counsel

Risk Manager

Company Secretary

Chief Legal Officer

Head of Commercial

Customer Service Manager

Account Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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