Terms and Conditions Generator for Australia

Create a bespoke document in minutes, or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your document

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Terms and Conditions

I need a terms and conditions document for an online retail store based in Australia, outlining payment methods, return and refund policies, and customer data privacy practices, ensuring compliance with Australian consumer law.

What is a Terms and Conditions?

Terms and Conditions create the legal rules between you and your customers when they use your product or service. They protect your Australian business by clearly stating what you'll provide, how customers should use your offerings, and what happens if things go wrong. These agreements typically cover payment terms, refund policies, and intellectual property rights.

Under Australian Consumer Law, well-written Terms and Conditions help defend your business from disputes while ensuring you meet legal obligations to customers. They work alongside your Privacy Policy to form the basic legal framework for doing business, especially for online companies and digital services. Just remember - they must be fair and easily accessible to be legally binding.

When should you use a Terms and Conditions?

Use Terms and Conditions any time you offer products, services, or digital content to customers in Australia. They become essential when launching a new business, website, or app, selling goods online, or providing subscription services. These agreements protect your business from day one by setting clear boundaries with customers.

Every business interaction carries legal risks - Terms and Conditions help manage these upfront. They're particularly important when handling payments, storing customer data, or providing warranties. Australian businesses need them to comply with consumer protection laws, limit liability, and create enforceable contracts. Adding them early prevents disputes and saves time explaining policies to customers later.

What are the different types of Terms and Conditions?

Who should typically use a Terms and Conditions?

  • Business Owners: Create and implement Terms and Conditions to protect their interests and set clear operational boundaries
  • Legal Professionals: Draft, review, and update agreements to ensure compliance with Australian law and enforce business rights
  • Customers: Must accept and follow these terms when using products or services, gaining clarity on their rights and obligations
  • Website Operators: Display and maintain digital Terms and Conditions for online services and e-commerce
  • Company Directors: Approve and oversee terms to manage business risk and maintain regulatory compliance

How do you write a Terms and Conditions?

  • Business Details: Gather your ABN, business structure, and trading names
  • Service Scope: List all products, services, and specific customer interactions you need to cover
  • Payment Terms: Define pricing, payment methods, refund policies, and billing cycles
  • Legal Requirements: Check Australian Consumer Law obligations for your industry
  • Risk Areas: Identify key business risks and liability limits you need to address
  • Platform Selection: Use our platform to generate a legally-sound document that includes all required elements
  • Final Review: Check that all terms are clear, fair, and written in plain English

What should be included in a Terms and Conditions?

  • Business Identity: Full legal name, ABN, and contact details of the company offering services
  • Service Description: Clear outline of products or services covered by the agreement
  • Payment Terms: Pricing, payment methods, and consequences of non-payment
  • Consumer Rights: Mandatory protections under Australian Consumer Law
  • Liability Limits: Clear statements about warranty limitations and liability caps
  • Privacy Handling: How customer data is collected, stored, and protected
  • Termination Rights: Conditions for ending the agreement and related consequences
  • Governing Law: Specification that Australian law applies to the agreement

What's the difference between a Terms and Conditions and a Terms of Service Agreement?

Terms and Conditions differ significantly from a Terms of Service Agreement, though many businesses confuse these documents. While both establish rules for customer relationships, they serve distinct purposes in Australian business law.

  • Scope and Coverage: Terms and Conditions cover broader business operations, including sales, refunds, and liability, while Terms of Service focus specifically on how customers can use digital services or platforms
  • Legal Application: Terms and Conditions create binding contracts for all business transactions, whereas Terms of Service primarily govern online interactions and digital access rights
  • Content Focus: Terms and Conditions include payment terms, warranty details, and physical goods handling, while Terms of Service emphasize user behavior, account management, and digital content usage
  • Enforcement Context: Terms and Conditions support broader commercial law compliance, while Terms of Service align more closely with digital commerce and platform-specific regulations

Get our Australia-compliant Terms and Conditions:

Access for Free Now
*No sign-up required
4.6 / 5
4.8 / 5

Find the exact document you need

General Terms And Conditions Of Contract

Australian-law governed standard terms and conditions document establishing core commercial relationship parameters and compliance requirements.

find out more

Terms And Conditions Of Employment Contract

Australian-law compliant employment contract template setting out comprehensive terms and conditions of employment between employer and employee.

find out more

Terms And Conditions For Invoice

Australian-compliant terms and conditions document setting out invoice payment requirements, methods, and obligations between businesses and their customers.

find out more

Terms And Conditions Agreement

An Australian-compliant Terms and Conditions Agreement establishing the legal framework between a business and its customers, aligned with Australian Consumer Law.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: https://www.genieai.co/our-research
Oops! Something went wrong while submitting the form.

Genie’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; Genie’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

We are ISO27001 certified, so your data is secure

Organizational security:

You retain IP ownership of your documents and their information

You have full control over your data and who gets to see it