Msa Contract Template for United States

1. Compliance with Laws: Detailed section on regulatory compliance, particularly important in heavily regulated industries

2. Disaster Recovery: Required when services are critical to business operations

3. Personnel Requirements: Important when service provider's staff will work closely with client

4. Change Management: Necessary for complex service relationships requiring formal change processes

5. Audit Rights: Important when compliance verification or performance monitoring is crucial

6. Transition Services: Required when complex service transition or exit planning is needed

7. Business Continuity: Important for critical services requiring continuous operation

8. Environmental and Social Responsibility: Required when corporate responsibility is a key concern

9. Export Control: Necessary when services involve international data or technology transfer

10. Source Code Escrow: Required when software or proprietary technology is central to services

1. Schedule A - Services Description: Detailed description of specific services to be provided

2. Schedule B - Service Levels and KPIs: Detailed performance metrics and measurement methodologies

3. Schedule C - Pricing and Payment Schedule: Detailed fee structure, rates, and payment terms

4. Schedule D - Data Processing Agreement: Specific terms for handling personal or sensitive data

5. Schedule E - Security Requirements: Detailed security protocols and requirements

6. Schedule F - Approved Subcontractors: List of approved third-party service providers

7. Schedule G - Implementation Plan: Timeline and milestones for service implementation

8. Schedule H - Technical Requirements: Specific technical specifications and standards

9. Appendix 1 - Contact Information: Key contacts and escalation procedures

10. Appendix 2 - Form of Statement of Work: Template for future specific service engagements