The Purchase Order Cancellation Letter To Customer is a crucial business document used in the Philippine market when a company needs to formally notify a customer about the cancellation of their purchase order. This document is essential in situations where ordered goods or services cannot be delivered as initially agreed, requiring formal communication under Philippine commercial law. The letter must comply with local regulations, particularly the Civil Code of the Philippines and the Consumer Act, which govern commercial transactions and consumer rights. It typically includes detailed information about the original order, reason for cancellation, effective date, and any applicable refund or alternative arrangements. This document serves both as a legal record and a professional communication tool, helping maintain transparent business relationships while protecting both parties' interests under Philippine jurisdiction.

1. Letter Header: Company letterhead, date, recipient's name and address, and reference number

2. Subject Line: Clear indication that this is a Purchase Order Cancellation Notice

3. Purchase Order Reference: Original purchase order number, date, and brief description of ordered items

4. Cancellation Statement: Clear and direct statement of cancellation with effective date

5. Reason for Cancellation: Brief explanation of why the purchase order is being cancelled

6. Impact and Next Steps: Clear outline of what happens next, including any required actions from the customer

7. Closing: Professional closing statement, apology for any inconvenience, and contact information for further queries