The Letter of Service Confirmation is a crucial employment document used in Malaysia to formalize and confirm the employment relationship between an employer and employee. It serves as an official record of employment terms and conditions, typically issued after a verbal offer has been accepted or following the successful completion of a probationary period. This document needs to comply with Malaysian employment legislation, particularly the Employment Act 1955, Industrial Relations Act 1967, and other relevant employment laws. The Letter of Service Confirmation includes essential information such as job details, compensation, benefits, working conditions, and statutory requirements, providing both parties with clear documentation of their rights and obligations within the employment relationship.
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1. Letter Header: Company letterhead, date, reference number, and addressee details
2. Opening Statement: Confirmation of employment and reference to any prior offers or interviews
3. Position Details: Job title, department, and reporting relationship
4. Employment Terms: Start date, employment status (permanent/temporary), and probation period if applicable
5. Compensation: Base salary, allowances, and other monetary benefits
6. Working Hours: Standard working hours, days, and location of work
7. Benefits: Leave entitlements, medical benefits, and insurance coverage
8. Statutory Contributions: EPF, SOCSO, and other mandatory contributions
9. Closing Statement: Acceptance instructions and welcome message
10. Signature Block: Company authorized signatory details and employee acknowledgment section
1. Confidentiality Statement: Include when the role involves access to sensitive information
2. Non-Competition Clause: Include for senior positions or roles with access to trade secrets
3. Specific Performance Targets: Include when the role has specific KPIs or sales targets
4. Travel Requirements: Include when the position requires regular travel
5. Flexible Working Arrangements: Include when offering remote or hybrid work options
6. Commission Structure: Include for sales positions or roles with variable compensation
7. Language Requirements: Include when specific language proficiency is required for the role
1. Job Description: Detailed outline of roles, responsibilities, and expectations
2. Benefits Schedule: Detailed breakdown of all benefits and entitlements
3. Company Policies: Key company policies that form part of the employment terms
4. Variable Pay Structure: Details of bonus schemes, commission rates, or other variable compensation elements
Relevant legal definitions
Clauses
Relevant Industries
Banking and Financial Services
Manufacturing
Technology and IT
Retail and Consumer Goods
Healthcare
Education
Professional Services
Construction
Hospitality and Tourism
Telecommunications
Energy and Utilities
Agriculture
Mining and Resources
Media and Entertainment
Logistics and Transportation
Relevant Teams
Human Resources
Legal
Finance
Operations
Sales
Marketing
Information Technology
Customer Service
Research and Development
Production
Quality Assurance
Administration
Procurement
Business Development
Corporate Communications
Relevant Roles
Chief Executive Officer
Managing Director
General Manager
Department Head
Senior Manager
Manager
Executive
Officer
Supervisor
Administrator
Specialist
Analyst
Engineer
Sales Representative
Customer Service Representative
Technician
Coordinator
Assistant
Associate
Developer
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