Tolling Agreement Credit Card Template for Indonesia

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Key Requirements PROMPT example:

Tolling Agreement Credit Card

"I need a Credit Card Tolling Agreement for our Indonesian bank to engage a new payment processor who will handle our Visa and Mastercard transactions starting March 2025, with specific focus on data security compliance and processing of international transactions."

Document background
The Tolling Agreement Credit Card is a crucial document used in the Indonesian banking and financial services sector to establish and govern the relationship between credit card issuers and processing service providers. This agreement becomes necessary when a credit card issuer needs to engage external processing services while maintaining compliance with Indonesian banking regulations, particularly Bank Indonesia Regulation No. 14/2/PBI/2012 on credit card operations and related financial services regulations. The document addresses essential aspects such as transaction processing, settlement procedures, security requirements, and regulatory compliance, while incorporating specific Indonesian legal requirements and local banking practices. It serves as a fundamental framework for ensuring smooth credit card operations while protecting the interests of all parties involved, including end consumers, under Indonesian law.
Suggested Sections

1. Parties: Identification of the credit card issuer and the processing service provider

2. Background: Context of the agreement, including the parties' business relationship and objectives

3. Definitions: Key terms used throughout the agreement, including technical and operational terminology

4. Scope of Services: Detailed description of credit card processing services to be provided

5. Service Levels: Performance standards, processing times, and availability requirements

6. Fees and Payment Terms: Processing fees, payment structure, and settlement procedures

7. Compliance Requirements: Obligations to comply with relevant banking and financial services regulations

8. Data Protection and Security: Requirements for handling cardholder data and maintaining security standards

9. Confidentiality: Protection of confidential information and trade secrets

10. Representations and Warranties: Standard warranties regarding authority, capacity, and service quality

11. Liability and Indemnification: Allocation of risks and responsibilities between parties

12. Term and Termination: Duration of agreement and circumstances for termination

13. Dispute Resolution: Procedures for resolving disputes, including jurisdiction and governing law

14. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment

Optional Sections

1. Disaster Recovery: Specific procedures for business continuity in case of system failures or disasters

2. Audit Rights: Rights to audit compliance with regulatory requirements and service standards

3. Insurance Requirements: Specific insurance coverage requirements for both parties

4. Third-Party Service Providers: Terms governing the use of subcontractors or third-party service providers

5. Marketing and Branding: Terms regarding the use of trademarks and marketing materials

6. Training and Support: Provisions for technical training and ongoing support services

7. Regulatory Reporting: Specific reporting requirements to comply with Indonesian banking regulations

Suggested Schedules

1. Schedule A - Service Level Agreement: Detailed performance metrics and service level requirements

2. Schedule B - Fee Schedule: Detailed breakdown of all fees and charges

3. Schedule C - Technical Requirements: Technical specifications and integration requirements

4. Schedule D - Security Standards: Detailed security protocols and requirements

5. Schedule E - Operational Procedures: Day-to-day operational procedures and protocols

6. Schedule F - Compliance Checklist: List of regulatory requirements and compliance measures

7. Appendix 1 - Contact Information: Key contacts for both parties

8. Appendix 2 - Required Reports: Templates and formats for required reporting

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

Banking

Financial Services

Payment Processing

Financial Technology

Electronic Commerce

Information Technology

Retail Banking

Digital Payments

Relevant Teams

Legal

Compliance

Risk Management

Information Technology

Operations

Finance

Payment Processing

Credit Cards

Information Security

Procurement

Business Development

Treasury

Relevant Roles

Chief Financial Officer

Head of Payment Services

Legal Counsel

Compliance Officer

Risk Manager

IT Director

Operations Manager

Credit Card Operations Manager

Payment Systems Director

Procurement Manager

Technology Integration Manager

Information Security Officer

Business Development Manager

Contract Manager

Treasury Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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