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Tolling Agreement Credit Card
"I need a Credit Card Tolling Agreement for our Indonesian bank to engage a new payment processor who will handle our Visa and Mastercard transactions starting March 2025, with specific focus on data security compliance and processing of international transactions."
1. Parties: Identification of the credit card issuer and the processing service provider
2. Background: Context of the agreement, including the parties' business relationship and objectives
3. Definitions: Key terms used throughout the agreement, including technical and operational terminology
4. Scope of Services: Detailed description of credit card processing services to be provided
5. Service Levels: Performance standards, processing times, and availability requirements
6. Fees and Payment Terms: Processing fees, payment structure, and settlement procedures
7. Compliance Requirements: Obligations to comply with relevant banking and financial services regulations
8. Data Protection and Security: Requirements for handling cardholder data and maintaining security standards
9. Confidentiality: Protection of confidential information and trade secrets
10. Representations and Warranties: Standard warranties regarding authority, capacity, and service quality
11. Liability and Indemnification: Allocation of risks and responsibilities between parties
12. Term and Termination: Duration of agreement and circumstances for termination
13. Dispute Resolution: Procedures for resolving disputes, including jurisdiction and governing law
14. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Disaster Recovery: Specific procedures for business continuity in case of system failures or disasters
2. Audit Rights: Rights to audit compliance with regulatory requirements and service standards
3. Insurance Requirements: Specific insurance coverage requirements for both parties
4. Third-Party Service Providers: Terms governing the use of subcontractors or third-party service providers
5. Marketing and Branding: Terms regarding the use of trademarks and marketing materials
6. Training and Support: Provisions for technical training and ongoing support services
7. Regulatory Reporting: Specific reporting requirements to comply with Indonesian banking regulations
1. Schedule A - Service Level Agreement: Detailed performance metrics and service level requirements
2. Schedule B - Fee Schedule: Detailed breakdown of all fees and charges
3. Schedule C - Technical Requirements: Technical specifications and integration requirements
4. Schedule D - Security Standards: Detailed security protocols and requirements
5. Schedule E - Operational Procedures: Day-to-day operational procedures and protocols
6. Schedule F - Compliance Checklist: List of regulatory requirements and compliance measures
7. Appendix 1 - Contact Information: Key contacts for both parties
8. Appendix 2 - Required Reports: Templates and formats for required reporting
Authors
Applicable Law
Authorization
Bank Indonesia
Business Day
Card Association
Card Network
Cardholder
Cardholder Data
Charge
Confidential Information
Credit Card
Data Protection Laws
Effective Date
Electronic Transaction
Force Majeure
Intellectual Property Rights
Issuing Bank
Merchant
OJK
Payment Processing Services
PCI DSS
Processing Fees
Processing Platform
Processor
Regulatory Authority
Security Standards
Service Levels
Settlement
System
Terminal
Transaction Data
Transaction Records
Working Hours
Acquirer
Acquiring Bank
Billing Cycle
Chargeback
Clearing
Compliance Requirements
Credit Limit
Dispute
Electronic Payment System
Interchange Fee
Material Adverse Effect
Network Rules
Payment Gateway
Processing Time
Reconciliation
Service Provider
Settlement Account
Settlement Currency
Settlement Period
System Downtime
Technical Specifications
Transaction Fee
User
Services Scope
Payment Terms
Service Levels
Data Protection
Confidentiality
Regulatory Compliance
Security Requirements
Representations and Warranties
Technical Requirements
Processing Standards
Fee Structure
Settlement Terms
Risk Allocation
Liability
Indemnification
Force Majeure
Term and Termination
Dispute Resolution
Governing Law
Assignment
Subcontracting
Audit Rights
Insurance
Intellectual Property
Business Continuity
Anti-Money Laundering
Consumer Protection
Network Compliance
Change Control
Notice Requirements
Amendment
Entire Agreement
Severability
Third Party Rights
Technology Standards
Performance Metrics
Reporting Requirements
Disaster Recovery
Exit Management
Relationship Management
Banking
Financial Services
Payment Processing
Financial Technology
Electronic Commerce
Information Technology
Retail Banking
Digital Payments
Legal
Compliance
Risk Management
Information Technology
Operations
Finance
Payment Processing
Credit Cards
Information Security
Procurement
Business Development
Treasury
Chief Financial Officer
Head of Payment Services
Legal Counsel
Compliance Officer
Risk Manager
IT Director
Operations Manager
Credit Card Operations Manager
Payment Systems Director
Procurement Manager
Technology Integration Manager
Information Security Officer
Business Development Manager
Contract Manager
Treasury Manager
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