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Collection Form Letter

Collection Form Letter Template for Indonesia

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Key Requirements PROMPT example:

Collection Form Letter

"I need a Collection Form Letter for my telecommunications company in Indonesia to collect overdue payments from corporate clients who have outstanding balances over Rp 50,000,000, with a final payment deadline of March 15, 2025, incorporating a payment plan option."

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Document background
The Collection Form Letter is a essential business document used in the Indonesian market for the formal collection of outstanding debts. It serves as a standardized template that ensures compliance with Indonesian regulations, particularly OJK Regulation No. 1/POJK.07/2013 and the Indonesian Civil Code, while maintaining professional standards in debt collection practices. This document is typically used when initial payment reminders have been unsuccessful and a more formal approach is required. The letter includes crucial information such as debt details, payment instructions, and response timelines, while incorporating appropriate legal notices and consumer protection elements required by Indonesian law. It is designed to be adaptable for various types of debts while maintaining consistency in approach and compliance.
Suggested Sections

1. Header Details: Company letterhead, date, reference number, and recipient's complete contact information

2. Subject Line: Clear identification of the purpose - Collection Notice/Payment Reminder

3. Debt Information: Specific details about the outstanding amount, original debt date, account number, and any relevant reference numbers

4. Payment Instructions: Clear instructions on how and where to make the payment, including bank account details or other payment methods

5. Response Timeline: Specific deadline for response or payment, typically 7-14 days from the letter date

6. Contact Information: Details of whom to contact for queries or payment arrangements

7. Legal Compliance Statement: Standard text confirming compliance with Indonesian debt collection regulations

Optional Sections

1. Payment History: Include when there's a history of partial payments or previous collection attempts

2. Settlement Offer: When authorized to offer a settlement or payment plan option

3. Dispute Resolution Process: Include when required by regulation or when dealing with disputed amounts

4. Interest Calculation: When applicable, showing how interest has been calculated on the outstanding amount

5. Previous Communication Reference: When this is a follow-up to previous collection attempts

6. Legal Consequences: When appropriate to include potential legal actions, written in compliance with Indonesian regulations

Suggested Schedules

1. Statement of Account: Detailed breakdown of the outstanding amount, including principal, interest, and any fees

2. Payment History Schedule: Chronological list of previous payments and attempts to collect

3. Original Agreement Reference: Copy or summary of the original agreement terms relevant to the debt

4. Payment Plan Options: If offered, detailed payment plan alternatives and their terms

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant Industries

Banking & Financial Services

Telecommunications

Retail

Healthcare

Insurance

Utilities

Education

Professional Services

Real Estate & Property

Manufacturing

E-commerce

Construction

Relevant Teams

Finance

Legal

Compliance

Credit Control

Accounts Receivable

Risk Management

Operations

Customer Service

Treasury

Revenue Recovery

Credit Administration

Relevant Roles

Credit Controller

Accounts Receivable Manager

Collections Manager

Financial Controller

Credit Risk Manager

Legal Counsel

Compliance Officer

Finance Director

Account Manager

Revenue Recovery Specialist

Treasury Manager

Debt Recovery Officer

Business Operations Manager

Credit Administration Officer

Industries
Indonesian Civil Code (Kitab Undang-undang Hukum Perdata): Establishes the fundamental principles of contract law, obligations, and debt relationships between parties in Indonesia
Law No. 8 of 1999 on Consumer Protection: Protects consumer rights and regulates business practices, including debt collection activities and communication with consumers
OJK Regulation No. 1/POJK.07/2013: Financial Services Authority regulation on consumer protection in the financial services sector, including guidelines for debt collection practices
Law No. 11 of 2008 on Electronic Information and Transactions: Relevant if the collection letter is sent electronically, governing electronic communications and their legal validity
Law No. 39 of 1999 on Human Rights: Ensures debt collection practices respect human dignity and prohibits intimidating or harassing collection methods
Law No. 27 of 2022 on Personal Data Protection: Regulates the handling and protection of personal data in business communications and debt collection processes
Bank Indonesia Regulation No. 18/21/PBI/2016: Provides guidelines on credit card operations including debt collection practices for financial institutions
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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