Client Confirmation Letter for the United Kingdom

Client Confirmation Letter Template for England and Wales

A Client Confirmation Letter is a formal document used under English and Welsh law to establish and confirm the terms of engagement between a service provider and their client. It outlines the scope of services, fees, timelines, and key terms of the professional relationship. This document serves as a binding agreement once countersigned by the client and provides clarity on the expectations and obligations of both parties.

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What is a Client Confirmation Letter?

The Client Confirmation Letter is a standard business document used across various professional sectors in England and Wales. It serves as an essential tool for formalizing client engagements and protecting both parties' interests. The document typically includes detailed service descriptions, fee arrangements, delivery timelines, and terms of engagement. Client Confirmation Letters are particularly important for regulated industries where clear documentation of service agreements is required for compliance purposes. This document type helps establish clear expectations and reduces the risk of future disputes by documenting the agreed terms at the outset of the engagement.

What sections should be included in a Client Confirmation Letter?

1. Client Details: Full legal name, address, and contact information of the client

2. Service Description: Clear outline of services to be provided, including scope and deliverables

3. Engagement Terms: Key commercial terms including fees, payment terms, and duration of engagement

4. Confirmation Request: Formal request for client to confirm acceptance of the terms outlined

What sections are optional to include in a Client Confirmation Letter?

1. Project Timeline: Specific milestones and delivery dates for project-based services

2. Team Structure: Key personnel, their roles and responsibilities for complex engagements

3. Regulatory Disclosures: Mandatory regulatory information and disclosures for regulated services

4. Conflict Checks: Confirmation of conflict checks performed and results

What schedules should be included in a Client Confirmation Letter?

1. Terms and Conditions: Standard terms of business governing the engagement

2. Fee Schedule: Detailed breakdown of fees, charges, and payment terms

3. Service Level Agreement: Specific service standards, metrics, and performance indicators

4. Data Protection Schedule: Details of data handling procedures and GDPR compliance measures

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

England and Wales

Publisher

Genie AI

Document Type

Confirmation Letter

Sector

Sales

Cost

Free to use
Industries

Contract Law: Common law principles governing formation and enforcement of contracts in England and Wales

Consumer Rights Act 2015: Primary legislation protecting consumer rights when dealing with goods and services, including unfair terms provisions

Supply of Goods and Services Act 1982: Legislation governing contracts for the supply of goods and services between businesses

Unfair Contract Terms Act 1977: Controls the use of exclusion and limitation clauses in contracts

Consumer Contracts Regulations 2013: Regulations covering distance selling and off-premises contracts with consumers

UK GDPR: Post-Brexit data protection regulation governing the processing of personal data

Data Protection Act 2018: UK's implementation of data protection standards, working alongside UK GDPR

Privacy and Electronic Communications Regulations: Specific rules for privacy in electronic communications and marketing

Financial Services and Markets Act 2000: Primary legislation governing financial services regulation in the UK

FCA Handbook: Detailed regulatory requirements for financial services firms

Companies Act 2006: Principal legislation governing company and business documentation requirements

Business Names Act 1985: Requirements for business names and documentation

Electronic Communications Act 2000: Legal framework for electronic communications and signatures

Money Laundering Regulations 2017: Requirements for anti-money laundering procedures and checks

Equality Act 2010: Legislation ensuring non-discrimination in provision of services

Modern Slavery Act 2015: Requirements regarding modern slavery and human trafficking

Bribery Act 2010: Anti-bribery legislation affecting business relationships and contracts

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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