Document background
The Master Software License Agreement (MSLA) is a foundational contract used when a software provider wants to establish a long-term licensing relationship with an enterprise customer under Swiss law. This agreement is particularly relevant for significant software deployments where the customer requires enterprise-wide rights to use the software, along with associated support and maintenance services. The MSLA covers critical aspects including license scope, intellectual property rights, data protection compliance under Swiss regulations, implementation requirements, and ongoing support obligations. It serves as an umbrella agreement that may be supplemented by specific order forms or statements of work for additional software modules or services. The agreement is designed to comply with Swiss legal requirements while providing a flexible framework for managing the ongoing relationship between the software provider and the enterprise customer.
