Retainer Model Contract Template for Belgium

1. Service Levels: Detailed service level agreements and performance metrics, used when specific performance standards need to be measured

2. Personnel: Key personnel provisions and requirements, included when specific team members are essential to service delivery

3. Non-Compete: Restrictions on competitive activities, used in sensitive industry sectors

4. Insurance: Specific insurance requirements, included for high-risk services or when required by industry regulations

5. Force Majeure: Provisions for unforeseen circumstances, particularly relevant in long-term retainer arrangements

6. Anti-Corruption: Compliance with anti-corruption laws, included when dealing with public sector or regulated industries

7. Assignment and Subcontracting: Rules for transferring rights or subcontracting services, included when relevant to service delivery model

1. Schedule 1 - Service Specification: Detailed breakdown of services covered under the retainer

2. Schedule 2 - Fee Structure: Detailed pricing, including retainer fees and rates for additional services

3. Schedule 3 - Service Levels and KPIs: Specific performance metrics and measurement criteria

4. Schedule 4 - Data Processing Agreement: GDPR-compliant data processing terms and procedures

5. Schedule 5 - Escalation Procedure: Process for handling service issues and disputes

6. Appendix A - Contact Details: Key contacts for both parties

7. Appendix B - Required Documents: List of documents and information required from the client