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White Label SaaS Agreement
"I need a White Label SaaS Agreement under Austrian law for my fintech software platform, allowing banks to rebrand and resell our payment processing solution while ensuring GDPR compliance and maintaining 99.9% service availability."
1. Parties: Identification of contracting parties including registered details as required by Austrian law
2. Background: Context of the agreement and business relationship
3. Definitions: Key terms used throughout the agreement including technical and service-specific definitions
4. Service Provision: Core obligations regarding the provision of the SaaS solution
5. White Label Rights: Rights and obligations regarding rebranding and reselling of the service
6. Service Levels: Performance standards, availability requirements, and service quality metrics
7. Support Services: Technical support, maintenance, and customer service obligations
8. Fees and Payment: Pricing, payment terms, and invoicing requirements
9. Data Protection: GDPR compliance and data processing obligations
10. Security Requirements: Information security standards and breach notification procedures
11. Intellectual Property: IP ownership, licensing, and usage rights
12. Confidentiality: Protection of confidential information and trade secrets
13. Warranties: Service and performance warranties
14. Liability and Indemnification: Limitation of liability and indemnification obligations
15. Term and Termination: Contract duration, renewal, and termination provisions
16. General Provisions: Standard boilerplate clauses including governing law and jurisdiction
1. Professional Services: Include when additional implementation, customization, or consulting services are required
2. Marketing and Promotion: Include when specific marketing obligations or restrictions apply to either party
3. Revenue Sharing: Include when there is a revenue sharing model between the parties
4. Multi-Tenant Architecture: Include when specific provisions about shared infrastructure need to be addressed
5. Disaster Recovery: Include when specific disaster recovery requirements exceed standard backup provisions
6. Source Code Escrow: Include when source code escrow arrangements are required
7. Training Services: Include when training services are part of the agreement
8. Audit Rights: Include when specific audit rights are required beyond standard reporting
1. Service Description: Detailed description of the SaaS solution and its functionality
2. Service Level Agreement: Detailed service levels, metrics, and remedies
3. Support Services Schedule: Detailed support procedures and response times
4. Pricing Schedule: Detailed pricing, payment terms, and calculation methods
5. Data Processing Agreement: GDPR-compliant data processing terms and details
6. Security Requirements: Detailed security standards and procedures
7. Brand Guidelines: White labeling and rebranding requirements
8. Technical Requirements: Technical specifications and integration requirements
Authors
Authorized Users
Backup Policy
Branding Guidelines
Business Day
Confidential Information
Configuration
Customer Data
Data Protection Laws
Documentation
Effective Date
End Customer
End User Agreement
Fees
Force Majeure Event
GDPR
Intellectual Property Rights
Maintenance Window
Minimum Term
Personal Data
Platform
Provider
Reseller
Reseller Mark
Response Time
Service Credits
Service Levels
Services
Software
Source Code
Specification
Support Hours
Support Services
Term
Territory
Third Party Components
Updates
Upgrades
User Interface
White Label Rights
Work Product
Malicious Code
Service Availability
Security Policy
Permitted Purpose
Resolution Time
Service Environment
Implementation Services
Incident
Integration
API
Service Provision
License Grant
White Label Rights
Service Levels
Support Services
Implementation
Fees and Payment
Data Protection
Data Security
Confidentiality
Intellectual Property
Warranties
Indemnification
Limitation of Liability
Term and Termination
Force Majeure
Audit Rights
Training
Maintenance
Service Availability
Disaster Recovery
Acceptable Use
End User Terms
Branding Requirements
Technical Requirements
Integration
Updates and Upgrades
Documentation
Reporting
Insurance
Compliance with Laws
Notice
Assignment
Subcontracting
Dispute Resolution
Governing Law
Entire Agreement
Severability
Waiver
Third Party Rights
Information Technology
Software Development
Cloud Services
Professional Services
Financial Services
Healthcare Technology
Educational Technology
E-commerce
Telecommunications
Business Process Outsourcing
Digital Marketing
Consulting Services
Legal
Information Technology
Sales
Business Development
Compliance
Product Management
Operations
Information Security
Partner Relations
Commercial
Software Development
Technical Support
Contract Administration
Chief Technology Officer
Head of Legal
Commercial Director
Partnership Manager
Product Manager
Sales Director
Compliance Officer
Data Protection Officer
Technical Operations Manager
Business Development Manager
Contract Manager
Chief Information Security Officer
Software Development Manager
Account Executive
Strategic Alliance Manager
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White Label Reseller Agreement
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