Network User Agreement Template for Saudi Arabia

The Network User Agreement serves as a foundational document for establishing the legal relationship between network service providers and users in Saudi Arabia. This agreement is essential when providing network access, services, or infrastructure to users within the Saudi Arabian jurisdiction. It encompasses critical elements such as service specifications, usage policies, security requirements, and compliance with Saudi telecommunications regulations, data protection laws, and Islamic law principles. The document is designed to protect both service providers and users while ensuring adherence to local regulatory requirements, including those set by the Communications and Information Technology Commission (CITC). This agreement is particularly relevant in the context of increasing digitalization in Saudi Arabia and the growing need for clearly defined terms of network usage across various sectors.

1. Parties: Identification of the network service provider and the user, including full legal names and contact details

2. Background: Context of the agreement, including the nature of network services being provided

3. Definitions: Detailed definitions of technical terms, service-related terminology, and other key concepts used throughout the agreement

4. Service Description: Detailed description of the network services being provided, including technical specifications and service levels

5. User Obligations: User responsibilities, including acceptable use policies, security requirements, and compliance with Saudi law

6. Service Provider Obligations: Provider's commitments regarding service delivery, maintenance, and support

7. Security Requirements: Security protocols, authentication requirements, and data protection measures

8. Data Protection and Privacy: Compliance with Saudi data protection laws, data handling procedures, and privacy policies

9. Service Level Agreement: Performance metrics, availability commitments, and response times

10. Fees and Payment: Payment terms, pricing, billing procedures, and consequences of non-payment

11. Term and Termination: Duration of agreement, renewal terms, and termination conditions

12. Liability and Indemnification: Limitations of liability, indemnification obligations, and risk allocation

13. Dispute Resolution: Procedures for resolving disputes, including jurisdiction and applicable law

14. General Provisions: Standard legal provisions including notices, assignment, and entire agreement clauses