Genie AI vs Symfact

✅ AI-superpowered contract drafting, collaboration & review

✅ End-to-end contract lifecycle management with strong compliance tracking, obligation management, and third-party risk management capabilities

✅ Lawyer-supported AI and ML at the core of the platform

❓ Recent addition of AI capabilities through Symfact AI module, but not an AI-native platform

✅ Enterprise-grade security measures in place

✅ Enterprise-grade security with data encryption at rest and in transit

✅ Compliant with major security standards, ISO27001 and SOC2

✅ ISO 27001 certified, SOC 2 compliant

✅ You own the IP of your data. We don't train our models on your data. None of our partners train their models on your data.

✅ Regional data centers and data residency options for compliance with local regulations

❓ Multiple authentication options (coming soon) (request this feature)

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✅ Multiple authentication options including SSO, SAML, and MFA

✅ Granular user permissions and access control features (document level, project level, organization level, party level)

✅ Granular role-based access controls with detailed audit trails

✅ Compliant with GDPR and other privacy regulations

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✅ Compliant with GDPR, CCPA, and other major privacy regulations

✅ Industry-leading AI-assisted contract drafting capabilities (all expected provisions and sections over 20 pages)

❓ Template-based document generation rather than AI-powered drafting

✅ Built-in real-time collaboration features just like Office365 or Google Docs (No need to download your red-lined version, and make it editable, then send it on - it's all doable within Genie)

✅ Workflow-based collaboration features, but lacks real-time collaborative editing

✅ Powerful AI-driven contract analysis, red/amber/green flag reviews every clause (industry-leading improvements coming in 2025)

✅ Contract analysis and risk identification capabilities through Symfact AI, but focused more on post-execution management

✅ Manage your projects and organise your own template and clause library

✅ End-to-end contract lifecycle management with strong compliance tracking, obligation management, and third-party risk management capabilities

❓ No 'dumb' automated workflows. Agentic workflows coming in 2025

✅ Comprehensive workflow and approval processes with configurable rules

✅ Full numbering support + AI auto-styling and formatting (coming soon)

❓ Handles basic legal formatting but complex styling may require external editing

❓ Not integrated with legal and business tools beyond full .docx compatibility. If you can use a word doc with it, you can use Genie with it.

✅ Extensive API capabilities and pre-built integrations with ERP, CRM, and procurement systems

❓ Just export to .docx and use your existing provider (request this feature)

✅ Native e-signature capabilities and integrations with DocuSign and Adobe Sign

✅ Company and user level reporting and analytics (on request)

✅ Extensive reporting and analytics on contract data, obligations, and risks

✅ AI-powered document assembly

✅ Template-based document assembly with clause library functionality

✅ Market-leading AI-powered document editing: Ask Genie to edit your styling, reformat a table, or suggestion new clause text. As tracked changes, and private per party. Genie assists with and automates entire workflows, it doesn't just produce text responses.

❓ Limited AI-powered editing capabilities compared to AI-native solutions

❓ Top-level AI Legal Research available as AI chat within the legal document, some prompting required (request this feature)

❌ No integrated legal research capabilities

✅ Negotiation tools for multi-party clause-by-clause agreements

❓ Basic redlining and version control, but limited AI-powered negotiation support

❓ No advanced data extraction or OCR capabilities (request this feature)

✅ OCR capabilities for converting scanned documents with metadata extraction

✅ Mobile-optimised Web App

✅ Mobile-responsive interface with dedicated mobile application

❓ Coming soon (request this feature)

✅ Integrations with major document storage platforms and enterprise content management systems

✅ Community clause library available for creating modular contracts

❌ No community clause library

Coming soon - ✅ A library of your private clauses usable only by your legal team

✅ Robust private clause library with governance controls

✅ Community template library available to create modular contracts

❌ No community template library

✅ Bring your own library of private templates usable only by your legal team, within Genie

✅ Comprehensive template management for organization-specific documents

✅ Seamless integration with Microsoft Word, full styling, tables, formatting compatibility

✅ Microsoft Word plugin for document creation and editing

✅ No known issues (Pre-formatted templates, consistent formatting, tables, cross-version compatibility)

❓ Some users report formatting issues when moving between systems or with complex documents

✅ Generally positive reviews

❓ Complex implementation, steep learning curve, and higher cost compared to newer solutions

✅ Multiple support channels available including phone, whatsapp, email and live chat

✅ Support via email, phone, and customer portal

✅ Available with our custom plans

✅ Available for enterprise customers

✅ For our custom plans, get setup within 3 days with a guided onboarding plan

❓ Comprehensive implementation requiring significant time investment (typically weeks to months)

✅ Established AI-focused legal tech company

✅ Established CLM provider with a focus on contract management

✅ Founded in 2017, deep AI integration from inception. A thick layer built with AI specialists and senior lawyers to ensure the models produce high quality legally customised outputs

✅ 2002 - Established player in enterprise contract management

✅ Our AI models are built using proprietary intelligence and research supported by UCL, Imperial College London and Oxford University. Rigorous testing process to ensure the outputs are accurate

❓ Limited public information on AI model accuracy and transparency

✅ Over 110,000 companies have registered to use the Genie platform in total, including 11 FTSE100 firms, 20 Global200 firms, a number of top US banks, and two of the ‘big four’ UK supermarket chains.

✅ Established customer base including many Fortune 500 and Global 2000 companies

✅ 3rd party and proprietary AI models

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✅ Native web-based platform with Microsoft Word plugin

✅ Cloud-based (SaaS)

✅ Offers both cloud-based and on-premises deployment

✅ Suitable for in-house legal, law firms, and SMEs

✅ Medium to large enterprises, particularly in regulated industries

✅ Built as a platform which is versatile across various industries. Focus areas are construction, manufacturing, consultancy and legal services.

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✅ Strong presence in pharmaceutical, financial services, manufacturing, and energy sectors

✅ 120+ jurisdictions including the UK, California, Texas, India, Australia, South Africa, Singapore, France, and Germany.

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✅ Global solution suitable for multinational organizations

✅ Generous free plan. Transparent subscription plans to suit different needs. Custom plans for orgs handling more than 10 documents per month.

❓ Enterprise pricing model starting at approximately $25,000-$50,000 annually for base implementation, with additional costs for premium modules and user licenses

✅ Offers SLAs for custom plans, specifics not public

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✅ 99.9% uptime guarantee in SLA for enterprise clients

✅ Fortnightly legal prompt training sessions from ex-Clifford Chance Legal Engineers;

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There's also an active Slack community (join now)

Community & events: ❓ Limited community engagement; occasional webinars and industry conferencesTraining: ✅ Comprehensive documentation, training materials, and customer success programsPrompt Training: ❓ Basic training on AI features but limited focus on prompt engineering

Self-Serve: ✅ 1-click, no email address required, no card required
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Sales: ✅ 2-3 weeks from pilot to full team adoption

Self-serve: ❌ No immediate self-serve option; requires formal implementation processSales: ❓ Typically 2-6 months from purchase to full implementation

✅ Simple 3-step process: try with your document, explore your scenarios, receive 360° assessment

✅ 1-2 weeks from agreement to full implementation

Pilot: ❓ Structured pilot program requiring significant resource commitmentImplementation Timeline: ❓ Typically 2-6 months depending on complexity and customization requirements

✅ Consultative, transparent pricing, no hard selling

❓ Traditional enterprise sales cycle with requirements gathering and custom proposals

✅ Firefish reduced contract review time by 50%, from 2.5 hrs to 1.25 hrs per document, saving 15+ hrs weekly per person

✅ Case study: International pharmaceutical company reduced contract cycle time by 40% and improved compliance tracking by 65%

✅ Average 60% time savings on contract drafting; 50% reduction in review cycles; ROI typically 3x cost

✅ Metrics focus on contract cycle time reduction, compliance improvements, and risk mitigation rather than drafting efficiency