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Supply of services agreement
I need a supply of services agreement for a consultancy firm providing IT support services to a client in Qatar, with a focus on data security and confidentiality. The agreement should include a detailed scope of services, payment terms, and a termination clause with a 30-day notice period.
What is a Supply of services agreement?
A Supply of services agreement sets out the terms when one party provides professional services to another in Qatar. It covers essential details like scope of work, payment terms, and service standards - making it different from contracts for goods or products. These agreements are especially common in consulting, IT, maintenance, and professional services sectors.
Under Qatar's Civil Code and Commercial Law, these agreements must clearly define service deliverables, timelines, and both parties' obligations. They typically include key protections like confidentiality clauses, intellectual property rights, and dispute resolution mechanisms aligned with Qatari courts' requirements. For regulated industries, the agreement needs to comply with specific ministry guidelines and licensing rules.
When should you use a Supply of services agreement?
Use a Supply of services agreement before starting any professional service engagement in Qatar - from IT consulting and maintenance work to marketing services and business advisory. This agreement becomes essential when working with external service providers, freelancers, or contractors who will deliver ongoing or project-based services to your organization.
The timing matters most when engaging high-value services, handling sensitive company information, or operating in regulated sectors like finance or healthcare. Getting this agreement in place early helps prevent misunderstandings about service quality, protects intellectual property rights, and ensures compliance with Qatar's Commercial Law requirements for service contracts. It's particularly crucial when the services involve significant financial commitments or complex deliverables.
What are the different types of Supply of services agreement?
- Standard Service Agreement: Most common type used for general business services, with basic terms covering scope, payment, and deliverables
- Professional Services Agreement: Detailed version for specialized services like consulting or advisory work, with enhanced confidentiality and liability provisions
- Technical Services Agreement: Specifically structured for IT, maintenance, or engineering services, including technical specifications and service levels
- Framework Service Agreement: Used for ongoing services with multiple work orders, common in facilities management or long-term consulting
- Regulated Services Agreement: Enhanced version for sectors like finance or healthcare, incorporating specific Qatari regulatory requirements
Who should typically use a Supply of services agreement?
- Service Providers: Companies or professionals who deliver services, from IT consultants to maintenance contractors, must understand their delivery obligations and service standards
- Corporate Clients: Organizations receiving services need these agreements to protect their interests and ensure clear deliverables
- Legal Teams: In-house counsel or external law firms draft and review these agreements to ensure Qatari law compliance
- Procurement Officers: Review and negotiate service terms, pricing, and performance metrics
- Quality Managers: Monitor service delivery against agreed standards and handle performance reporting
How do you write a Supply of services agreement?
- Service Details: Document exact scope, deliverables, timelines, and quality standards expected from the service provider
- Company Information: Gather legal names, registration numbers, and authorized representatives of both parties
- Commercial Terms: Define payment amounts, schedules, invoicing procedures, and any performance-linked payments
- Regulatory Compliance: Check specific Qatari licensing requirements for the service type and industry
- Risk Management: Identify key risks and necessary protections like confidentiality, IP rights, and liability limits
- Performance Metrics: Establish clear KPIs and reporting requirements to measure service quality
What should be included in a Supply of services agreement?
- Party Details: Full legal names, commercial registration numbers, and authorized signatories of both service provider and client
- Service Scope: Detailed description of services, deliverables, and performance standards as per Qatar Commercial Law
- Payment Terms: Clear pricing, payment schedule, and invoicing requirements in Qatari Riyals
- Duration: Contract start date, end date, and renewal conditions aligned with local commercial practices
- Liability Provisions: Clearly defined responsibilities, indemnification terms, and insurance requirements
- Termination Rights: Specific conditions for contract termination and notice periods under Qatari law
- Dispute Resolution: Qatar court jurisdiction or approved arbitration procedures
What's the difference between a Supply of services agreement and a Supply of goods agreement?
A Supply of services agreement differs significantly from a Supply of goods agreement in several key aspects under Qatar law. While both are commercial contracts, they serve distinct purposes and require different legal considerations.
- Subject Matter: Services agreements focus on ongoing professional work, expertise, or labor delivery, while goods agreements deal with tangible product transfers
- Performance Metrics: Service agreements typically include quality standards and KPIs, whereas goods agreements focus on specifications and delivery terms
- Duration: Service agreements often have ongoing or project-based timeframes, while goods agreements usually cover specific delivery dates
- Legal Framework: Services fall under Qatar's service contract regulations, while goods contracts align with sale of goods provisions in Commercial Law
- Liability Structure: Service agreements emphasize professional negligence and performance standards, while goods agreements focus on product quality and warranties
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