Cloud Agreement Template for Philippines

1. Business Continuity and Disaster Recovery: Detailed procedures for maintaining service continuity and recovering from disasters, recommended for critical services

2. Data Migration: Terms governing the transfer of data to and from the cloud service, important when significant data migration is involved

3. Professional Services: Additional services such as implementation, training, or consulting, if offered

4. Compliance with Industry Standards: Specific industry compliance requirements, necessary for regulated industries

5. Multi-tenant Environment: Specific provisions for shared infrastructure environments, relevant for public cloud services

6. Audit Rights: Customer rights to audit the provider's security and compliance, important for enterprise customers

7. Geographic Restrictions: Limitations on data storage locations and processing, relevant for data sovereignty requirements

1. Schedule A - Service Description and Specifications: Detailed technical specifications of the cloud services

2. Schedule B - Service Level Agreement Details: Comprehensive SLA metrics, measurement methods, and reporting procedures

3. Schedule C - Pricing and Payment Schedule: Detailed pricing information, payment terms, and fee calculations

4. Schedule D - Support Services: Description of support levels, response times, and escalation procedures

5. Schedule E - Security Standards and Procedures: Detailed security requirements, protocols, and compliance measures

6. Schedule F - Data Processing Agreement: Specific terms for personal data processing in compliance with the Data Privacy Act

7. Appendix 1 - Authorized Subprocessors: List of approved third-party service providers and subprocessors

8. Appendix 2 - Technical and Organizational Measures: Detailed description of security measures and controls in place