1. Service Levels: Specific performance metrics and standards, used when quantifiable service levels need to be maintained

2. Change Control: Process for managing changes to services or terms, relevant for long-term or complex service arrangements

3. Insurance: Insurance requirements and coverage levels, important for high-risk services

4. Non-Compete: Restrictions on competitive activities, relevant when sharing sensitive business information

5. Assignment and Subcontracting: Rights to transfer obligations or use subcontractors, important for complex service arrangements

6. Audit Rights: Client's right to audit service provider's performance, relevant for regulated industries or critical services

7. Disaster Recovery: Business continuity requirements, important for critical service provisions

8. Environmental Compliance: Environmental obligations and standards, relevant for services with environmental impact

9. Staff and Personnel: Requirements for service provider's personnel, relevant when specific qualifications or clearances are needed

1. Schedule 1 - Service Specification: Detailed technical specifications of the services to be provided

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule 3 - Service Levels: Detailed performance metrics, measurement methods, and remedies for failure

4. Schedule 4 - Key Personnel: Details of key staff members responsible for service delivery

5. Schedule 5 - Data Processing Agreement: Detailed GDPR-compliant data processing terms

6. Appendix A - Contact Details: Contact information for key representatives from both parties

7. Appendix B - Required Insurance: Specific insurance types and coverage levels required

8. Appendix C - Approved Subcontractors: List of pre-approved subcontractors if applicable