Software Development Outsourcing Agreement Template for Switzerland

1. Service Levels: Specific performance metrics and service levels, used when the project requires ongoing maintenance or support

2. Source Code Escrow: Arrangements for source code escrow, used when the client requires additional security

3. Personnel Requirements: Specific requirements for development team members, used when particular expertise or security clearances are needed

4. Insurance: Specific insurance requirements, used for high-value or high-risk projects

5. Compliance with Specific Regulations: Additional regulatory compliance requirements, used when the software is for regulated industries

6. Business Continuity: Business continuity and disaster recovery requirements, used for business-critical applications

7. Third-Party Components: Management of third-party software and components, used when the solution incorporates third-party elements

8. Knowledge Transfer: Specific provisions for knowledge transfer, used when the client requires detailed knowledge transfer

1. Schedule 1 - Statement of Work: Detailed technical specifications and requirements for the software

2. Schedule 2 - Project Plan: Timelines, milestones, and delivery schedule

3. Schedule 3 - Acceptance Criteria: Detailed criteria for accepting deliverables

4. Schedule 4 - Fee Schedule: Detailed breakdown of fees, rates, and payment milestones

5. Schedule 5 - Service Levels: Detailed service level requirements and measurements

6. Schedule 6 - Security Requirements: Specific security standards and requirements

7. Schedule 7 - Personnel: Key personnel and their roles

8. Appendix A - Technical Infrastructure: Technical environment and infrastructure requirements

9. Appendix B - Change Request Template: Standard format for requesting and documenting changes