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Online Business Agreement

Online Business Agreement Template for Austria

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Key Requirements PROMPT example:

Online Business Agreement

"I need an Online Business Agreement for my SaaS platform launching in March 2025, which will provide cloud-based accounting software to Austrian SMEs, with specific focus on data protection and service level guarantees."

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Document background
The Online Business Agreement serves as a fundamental legal framework for companies conducting business through digital platforms in Austria. This document is essential for businesses offering online services, digital products, or e-commerce solutions, ensuring compliance with Austrian legal requirements including the E-Commerce Act (ECG), Data Protection Act (DSG), and relevant EU regulations such as GDPR. It's particularly relevant in today's digital economy where businesses increasingly operate through online channels. The agreement covers crucial aspects such as service delivery, data protection, payment processing, and liability allocation, while incorporating specific provisions required under Austrian commercial law. This document is typically used when establishing new online business relationships or formalizing existing digital service arrangements.
Suggested Sections

1. Parties: Identification of the contracting parties including registered business details as required by Austrian law

2. Background: Context of the agreement and business relationship

3. Definitions: Defined terms used throughout the agreement

4. Services: Detailed description of the online services or products being provided

5. Payment Terms: Pricing, payment methods, billing cycles, and related financial terms

6. Term and Termination: Duration of the agreement and termination provisions

7. Data Protection and Privacy: GDPR compliance measures and data processing terms

8. Service Level Agreement: Performance standards, availability, and quality metrics

9. Intellectual Property Rights: IP ownership, licenses, and usage rights

10. Confidentiality: Protection of confidential information and trade secrets

11. Liability and Indemnification: Limitation of liability and indemnification obligations

12. Force Majeure: Provisions for unforeseen circumstances and force majeure events

13. Governing Law and Jurisdiction: Austrian law governance and jurisdiction specifications

14. General Provisions: Miscellaneous legal provisions including severability and entire agreement

Optional Sections

1. Consumer Protection Terms: Additional terms required when dealing with consumers (B2C) under Austrian Consumer Protection Act

2. Technical Requirements: Specific technical requirements for accessing and using the online service

3. Marketing and Promotion: Terms regarding marketing activities and promotional responsibilities

4. Territory Restrictions: Geographic limitations or restrictions on service provision

5. Audit Rights: Rights to audit compliance with agreement terms

6. Insurance Requirements: Specific insurance obligations for either party

7. Change Management: Process for implementing changes to services or terms

8. Disaster Recovery: Business continuity and disaster recovery obligations

Suggested Schedules

1. Schedule 1 - Service Specifications: Detailed technical specifications of the online services

2. Schedule 2 - Service Level Metrics: Detailed performance metrics, response times, and availability standards

3. Schedule 3 - Fee Schedule: Detailed pricing structure and payment terms

4. Schedule 4 - Data Processing Agreement: Detailed GDPR-compliant data processing terms

5. Schedule 5 - Security Requirements: Technical and organizational security measures

6. Schedule 6 - Support Services: Details of technical support and maintenance services

7. Appendix A - Authorized Users: List of authorized users and access levels if applicable

8. Appendix B - Acceptable Use Policy: Rules and regulations for service usage

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant legal definitions
Agreement
Acceptable Use Policy
Authorized Users
Business Day
Confidential Information
Customer Data
Data Protection Laws
Documentation
Effective Date
Fees
Force Majeure Event
Intellectual Property Rights
Login Credentials
Online Services
Personal Data
Platform
Service Credits
Service Level Agreement
Service Provider
Service Specifications
Support Services
System Requirements
Term
Third Party Content
User Account
User Data
Working Hours
Security Breach
Service Availability
Maintenance Window
Processing
Response Time
Resolution Time
Scheduled Downtime
Service Credits
Territory
Upgrade
Usage Data
Digital Content
Electronic Communications
Clauses
Parties and Background
Definitions
Service Provision
Payment Terms
Service Levels
Data Protection
Confidentiality
Intellectual Property
Technical Requirements
User Obligations
Security
Support Services
Term and Termination
Force Majeure
Liability
Indemnification
Insurance
Dispute Resolution
Governing Law
Assignment
Subcontracting
Notices
Amendment
Entire Agreement
Severability
Third Party Rights
Electronic Execution
Data Backup
Service Availability
Acceptable Use
Compliance with Laws
Warranties
Relevant Industries

Information Technology

E-commerce

Software Development

Digital Services

Online Retail

Financial Technology

Digital Marketing

Cloud Services

Professional Services

Online Education

Healthcare Technology

Digital Entertainment

Online Consulting

SaaS (Software as a Service)

Relevant Teams

Legal

Commercial

Information Technology

Digital Operations

Compliance

Business Development

Risk Management

Data Protection

E-commerce Operations

Online Services

Contract Management

Digital Strategy

Customer Operations

Relevant Roles

Legal Counsel

Commercial Director

E-commerce Manager

Digital Operations Manager

IT Director

Compliance Officer

Business Development Manager

Chief Technology Officer

Chief Digital Officer

Online Services Manager

Contract Manager

Risk Manager

Data Protection Officer

Chief Operating Officer

Digital Strategy Director

Industries
E-Commerce Act (ECG): Austrian law governing electronic commerce, including requirements for online service providers, information obligations, and commercial communications
General Civil Code (ABGB): Austrian fundamental contract law governing formation, validity, and enforcement of contracts, including general principles of contract interpretation
Austrian Data Protection Act (DSG): National data protection law implementing GDPR requirements, governing personal data processing and protection
EU General Data Protection Regulation (GDPR): European regulation on data protection and privacy, applicable to all businesses processing EU residents' data
Consumer Protection Act (KSchG): Austrian law protecting consumer rights in business transactions, including specific provisions for distance selling
Signature Act (SigG): Austrian law governing electronic signatures and their legal validity in business transactions
Austrian Commercial Code (UGB): Commercial law governing business relationships, including provisions on commercial transactions and business obligations
Distance Selling Act (FAGG): Austrian law governing contracts concluded at a distance, including online transactions and right of withdrawal
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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