Document background
A Confirmation of Order Letter is a critical business document used to formally acknowledge and accept orders received from customers. Under Austrian law, this document serves as a crucial element in contract formation and commercial correspondence. The letter should be drafted in compliance with Austrian commercial law, particularly the UGB (Unternehmensgesetzbuch) and ABGB (Allgemeines bürgerliches Gesetzbuch). It typically includes detailed order specifications, pricing, delivery terms, and payment conditions. The Confirmation of Order Letter is particularly important as it helps prevent misunderstandings, provides clear evidence of the agreed terms, and can be crucial in case of future disputes. For B2C transactions, it must also comply with Austrian consumer protection laws.
