1. Emergency Services: Include when 24/7 emergency maintenance services are part of the agreement

2. Spare Parts Management: Add when the service provider is responsible for managing spare parts inventory

3. Training Services: Include when the provider will train client's staff on equipment operation or maintenance

4. Insurance Requirements: Add detailed insurance requirements for high-risk maintenance activities

5. Data Protection: Include when maintenance services involve handling personal or sensitive data

6. Equipment Loan: Add when temporary replacement equipment may be provided during maintenance

7. Subcontracting: Include when the service provider may need to subcontract certain maintenance tasks

8. Health and Safety: Add detailed health and safety provisions for high-risk maintenance work

1. Schedule 1 - Equipment List: Detailed list of equipment covered under the maintenance agreement

2. Schedule 2 - Service Level Agreement: Detailed performance metrics, response times, and service standards

3. Schedule 3 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

4. Schedule 4 - Maintenance Procedures: Specific procedures and protocols for different types of maintenance

5. Schedule 5 - Contact Details: List of key contacts and escalation procedures

6. Schedule 6 - Site Access Procedures: Procedures for accessing client premises and security requirements

7. Appendix A - Incident Report Template: Standard template for reporting maintenance incidents

8. Appendix B - Maintenance Log Template: Template for recording maintenance activities