Credit Card Debt Forgiveness Letter Template for Indonesia

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Key Requirements PROMPT example:

Credit Card Debt Forgiveness Letter

"I need a Credit Card Debt Forgiveness Letter for an Indonesian retail bank that will forgive 70% of a Rp 50,000,000 credit card debt, conditional upon the remaining 30% being paid as a lump sum by March 15, 2025."

Document background
The Credit Card Debt Forgiveness Letter is a crucial document in Indonesian banking practice, typically used when a credit card holder faces severe financial hardship or when the bank determines that partial debt forgiveness is more beneficial than pursuing full collection. Operating within Indonesia's legal framework, particularly under OJK regulations and the Banking Law (Law No. 10 of 1998), this document provides a formal mechanism for debt resolution. The letter must comply with Indonesian consumer protection laws and banking regulations, including proper documentation of the forgiven amount, any conditions attached to the forgiveness, and implications for both parties. It's commonly used in debt restructuring programs, hardship cases, or as part of broader debt settlement initiatives by Indonesian financial institutions. The document serves as legal evidence of the bank's decision to forgive specific debt obligations and protects both parties in future dealings.
Suggested Sections

1. Letter Header and Date: Official letterhead of the credit card issuer, current date, and reference number

2. Recipient Details: Full name and address of the credit card holder

3. Subject Line: Clear indication that this is a Credit Card Debt Forgiveness Letter

4. Account Information: Credit card account number, outstanding balance, and relevant account details

5. Debt Acknowledgment: Statement of the total debt amount and payment history

6. Forgiveness Terms: Specific details of the debt amount being forgiven and any conditions attached

7. Remaining Obligations: Clear statement of any remaining amount to be paid and payment terms

8. Tax Implications: Statement regarding potential tax implications of the debt forgiveness

9. Release Clause: Statement releasing the debtor from the specified obligations

10. Closing and Signatures: Formal closing, signature blocks for authorized bank representative

Optional Sections

1. Payment History Summary: Detailed summary of payment history when relevant for partial forgiveness cases

2. Settlement Terms: Include when debt forgiveness is conditional on a partial payment or specific actions

3. Credit Reporting Statement: Information about how this will be reported to credit bureaus, if applicable in Indonesia

4. Future Banking Relationship: Statement about future banking relationships or restrictions, if any

5. Dispute Resolution: Include when there's a need to specify dispute resolution procedures

6. Confidentiality Clause: Include when the terms of forgiveness should remain confidential

Suggested Schedules

1. Account Statement: Detailed statement showing the full account history and balance calculation

2. Payment Schedule: If partial payment is required, schedule of remaining payments

3. Supporting Documents: Any additional documents evidencing financial hardship or basis for forgiveness

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant Industries

Banking

Financial Services

Consumer Finance

Debt Collection

Credit Services

Consumer Protection

Legal Services

Financial Technology

Relevant Teams

Legal

Credit Operations

Risk Management

Customer Service

Debt Collection

Compliance

Consumer Banking

Credit Assessment

Documentation

Account Management

Recovery and Restructuring

Relevant Roles

Credit Risk Manager

Debt Collection Officer

Banking Operations Manager

Legal Compliance Officer

Customer Relations Manager

Financial Hardship Officer

Credit Card Operations Manager

Recovery and Restructuring Specialist

Banking Legal Counsel

Consumer Banking Manager

Account Relationship Manager

Credit Assessment Officer

Risk Assessment Manager

Consumer Protection Officer

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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